No solution to Update error 57E?

  • Thread starter Thread starter AndyF
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Re: No solution to Update error 57E?


Thanks for getting back to me, I followed the steps , & nothing came up
when I did the search .Unfortunatly I had previously let Mcafee Clean
the registry, & as I said I had deleted the file , I imagine that would
be why I couldn't find it. Thanks anyway Mow at least I know how to
find something in the registry now , If it crops up again I will let you
know. what the permisions are , You have been really helpfull and your
advise has been truly apreciated, hopefully we will talk again soon. Bye
& allthe best, Steve


--
stedy67
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?

stedy67 wrote:
> Thanks for getting back to me, I followed the steps , & nothing came up
> when I did the search .Unfortunatly I had previously let Mcafee Clean
> the registry, & as I said I had deleted the file , I imagine that would
> be why I couldn't find it. Thanks anyway Mow at least I know how to
> find something in the registry now , If it crops up again I will let you
> know. what the permisions are , You have been really helpfull and your
> advise has been truly apreciated, hopefully we will talk again soon. Bye
> & allthe best, Steve
>
>

You're mowst welcome.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============
 
Re: No solution to Update error 57E?

Hello pinekatz, read last night your post from 3/13/2008 about that famous
error code 57E and I tried your solution ..it worked like a dream...thank god
I took the time ..consuming to read everypost..but it paid off
thanks and every one should do the same ..try to read every post
...somewhere there is a solution from somebody even if it does not appear in
one's post
thanks again and good work

"pinekatz" wrote:

>
> ::Hi::
> ::AndyF::
>
> ::Reference Code 57e::
>
> ::I have manually loaded all my windows updates as follows:::
>
> ::In “Windows Update” Window::
> ::Click on “View Update History”::
> ::Double-click on one of your failed updates.::
> ::Click on link under “More Information:”::
> ::This will take you to the Microsoft Download Centre and to the page
> with your required download.::
> ::Click on “Download”::
> ::Click on “Run”::
> ::Do you want to install? “Yes”::
> ::Accept Agreement? “Yes”::
>
> ::Now the crunch!!::
>
> ::During installation you should get error Code 1406 : CLSID\{Fo…..}::
> ::Click “Ignore”::
> ::Error 1406 again?::
> ::Click “Ignore” again::
>
> ::Update should now install completely.::
>
> ::I am now working on fixing Code 1406 which has Resolutions on
> ::'::www.http://support.microsoft.com/kb/838687::'
> (http://www.http/support.microsoft.com/kb/838687)
>
> ::I believe the real villain is not 57e but 1406.::
>
> ::Cheers::
> ::pinekatz::
>
>
> --
> pinekatz
> Posted via http://www.vistaheads.com
>
>
 
Re: No solution to Update error 57E?


Hy, could it be, that the 'error 57e':mad: is in hexadecimal?:confused:
Go and look for 'error 1406':) in the web and then u'll find different
postings!;)
greetings from switzerland


--
chris49
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?

FYI, hex 57E is equivalent to decimal 1406.

"pinekatz" wrote:

>
> ::I believe the real villain is not 57e but 1406.::
>
> ::Cheers::
> ::pinekatz::
>
>
> --
> pinekatz
> Posted via http://www.vistaheads.com
>
>
 
Re: No solution to Update error 57E?


Hi everyone. I get the same error code 57E. I tried pinekatz solution
but it still fails. After I agree with the terms, it installs. During
installation it fails and asks to close the program. No option to
ignore is available. Any other solutions around?


--
aztony
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


aztony,

I would be happy to try to help you, but as this solution provided by
Pinekatz has been a real success, I need to know some specific
information.

- What version of Vista are you running? (eg, Premium, Ulitmate, 32
bit/64bit)
- What Update is failing and giving you no option?
(you should be able to determine the update through Windows Update,
give the title of the update, and if possible, any KB number that
might
be in parenthesis after the title.)
- With no insult intended, are you following Pinekatz' direction TO THE
LETTER?
(eg, its very important I have found, to run the update with the
"Run"
button just after the download. ((dont ask me why this is this
way...))

Try to post a little more information so those of us who have been
focused on this pain in the a__ error might be able to pinpoint whats
happening.

AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


Hey gang,

Thanks to David, Chris and others who have pointed out the dreaded 57E
is indeed 1406, although I am not sure if that is really any overall
solution path and it seems Pinekatz' solution is the best. I have
shared this with four other work associates who for better or worse, run
flavors of Vista, and its worked for all of them. However, I have the
answers to some general stuff...

- Why arent people all over flipping out over this?
3 of the 4 people I shared Pinekatz' solution with, didnt even know
they had tons of failed updates. Frankly, they didnt realize they could
even look at update history. One nice lady got ticked at me because she
said she spent three hours doing her updates - never realizing so many
had failed. Kind of figures of course, lots of people run various OS's
and never realize 1/2 of the stuff thats in there.

- Why isnt MS doing something about this?
Apparently Vista is built atop a framework that has very tight Registry
editing permissions. If you have noticed, as I have, that this stuff
fails a lot in loading Reg entries for CHM (HTML compiled help files) -
its got to be something with Vista allowing an update to install a link
for an updated help file. I am wondering if any of you Vista gurus, far
more knowledgable than I, can shed light on "do we have Admin privledges
when an auto-update runs?" or may be even better - Why does Pinekatz'
solution work so well?

- Will MS fix this?
Yes, definately. Just as soon as pigs fly.

...then again, maybe we could figure it out and sell them the
solution.

AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


AndyF;904602 Wrote:
> aztony,
>
> I would be happy to try to help you, but as this solution provided by
> Pinekatz has been a real success, I need to know some specific
> information.
>
> - What version of Vista are you running? (eg, Premium, Ulitmate, 32
> bit/64bit)
> - What Update is failing and giving you no option?
> (you should be able to determine the update through Windows Update,
> give the title of the update, and if possible, any KB number that
> might
> be in parenthesis after the title.)
> - With no insult intended, are you following Pinekatz' direction TO THE
> LETTER?
> (eg, its very important I have found, to run the update with the
> "Run"
> button just after the download. ((dont ask me why this is this
> way...))
>
> Try to post a little more information so those of us who have been
> focused on this pain in the a__ error might be able to pinpoint whats
> happening.
>
> AndyF

Hi AndyF

I am running Vista Home Premium 32 bit.

The update is the SP1 package for Office Enterpreise 2007.

No insult taken. Yes, after the package downloads I hit the run option
and not the save. I wish there was a KB number I could give you but I
do not get one. It just tells me the installation failed and to close
the program.

Thanks for your help.:)


--
aztony
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


Hi aztony,

You are experiencing a known problem - go to this link for the
resolution...

'You receive an error message when you try to install the 2007
Microsoft Office suite Service Pack 1'
(http://support.microsoft.com/kb/946691)

Please let me know if this does not work for you, and for the benefit
of others on this thread, let us know if there are any "gotchas" or
things helpful to others.

AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


AndyF;905998 Wrote:
> Hi aztony,
>
> You are experiencing a known problem - go to this link for the
> resolution...
>
> 'You receive an error message when you try to install the 2007
> Microsoft Office suite Service Pack 1'
> (http://support.microsoft.com/kb/946691)
>
> Please let me know if this does not work for you, and for the benefit
> of others on this thread, let us know if there are any "gotchas" or
> things helpful to others.
>
> AndyF

Hi AndyF,

I tried your suggestion and went to the link. Downloaded it but when it
went to install I was told I already had this update. I never received
any of the error messages the link states. Just that it failed and to
close it. :confused:


--
aztony
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


Hi aztony,

Two folks at our company run Vista and Office 2007 - I managed to catch
one and asked if he had done the update and he said yes, and that it
went through just fine. I asked him what he might have done, if
anything, that was outside just updating.

He said he turns off User Account Control before any update to Office
2007 and that allows the update to go through. Check the help file and
see how to turn that off and give that a try... But before you do...

Question: Do you see the update in the Update history list in Windows
Update? If so, does it say Failed? Please post whatever the status of
that is.

Also - Go into something, say Word or Excel 2007, and go to
Help->About. In there it should list your current 'version' - see if
you see "SP1" at the end of any version number.

Post your results and lets see if we can get you through this.

AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?


Hi AndyF,

Yes, I use windows update and under history it does say failed for the
SP1 upgrade.

2007 Microsoft Office Suite Service Pack 1 (SP1)
Installation date: ‎6/‎26/‎2008 1:31 AM
Installation status: Failed
Error details: Code 57E
Update type: Important
Service Pack 1 provides the latest updates to the 2007 Microsoft Office
Suite. This update also applies to Expression Web and Visual Web
Developer.
More information:
'Download details: The 2007 Microsoft Office Suite Service Pack 1
(SP1)' (http://tinyurl.com/5btjtl) &displaylang=en
Help and Support:
'Microsoft Help and Support' (http://support.microsoft.com/?LN=en-us)


I tried to find out how to turn off the user account control in office
but couldn't find anything. Are you sure he didn't mean the user
account control for Vista?

There is no SP1 at the end of the version number.

Thanks
aztony


--
aztony
Posted via http://www.vistaheads.com
 
RE: No solution to Update error 57E?

Hi Andy, not sure if you got a fix.
I had similar problems which refered Office 2003. The problem was with the
registry keys.
What I did was run an Office 2003 repair which failed because it required
certain permissions on certain registry keys.
The good news was that the repair identified the keys.
I then used Registry editor to update the permissions whilst proceeding
through the repair.
I have posted a procedure today as "Repair 1406 and 57E Window Update Errors
Registry Issues".
If your issue is not with Office updates then you may be able to locate and
check which keys are to blame using application or update logs.
Hope this helps.
--
Nick
Technical Author,
Kent UK



"AndyF" wrote:

>
> Greetings...
>
> I have been dealing with Windows Update and getting error code 57E now
> for weeks. I am running Vista Ultimate 32 and though I have viewed what
> I think is every post on Vistaheads regarding this error, nothing seems
> to work - the error simply persists. I have shut down popup blockers,
> and even my virus software and yet nothing I do allows these 5 updates
> (for Office components) to get installed without producing error code
> 57E.
>
> What is even more frustrating is that I cannot find anywhere on the Web
> that translates what this error really means. Seems silly to have error
> codes with no reference anywhere to tell a user what a given code like
> this means. At least that would lead someone in some direction - but
> even on MSDN there is no find on any search for Error Code 57E.
>
> I am ready to give up and would like to know if there is a way to
> simply "reject" updates. Can I get these off my system? I am convinced
> they will never run, so what's the point? How does one get them out of
> Windows update so I can just shutdown without this tiresome message that
> updates are waiting each time I shutdown.
>
> As well, can anyone suggest a way to get through to Microsoft?
> Allegedly I have support for Vista, packaged with my new Dell machine,
> but Dell wont help me, and MS does not seem to have any way to break
> through the 'clutter' and just ask someone what this is all about.
>
> Any help would be greatly appreciated. Normally I am an MS and Vista
> supporter, but this problem is the worst I have dealt with in years -
> just no way to make it all go away - and no solution to be found!
>
> Thanks!
>
> AndyF
>
>
> --
> AndyF
> Posted via http://www.vistaheads.com
>
>
 
Re: No solution to Update error 57E?


"NickCWAUK" <NickCWAUK@discussions.microsoft.com> wrote in message news:916A2F1A-6E1D-4685-ADCC-52F9983C8763@microsoft.com...
> Hi Andy, not sure if you got a fix.
> I had similar problems which refered Office 2003. The problem was with the
> registry keys.
> What I did was run an Office 2003 repair which failed because it required
> certain permissions on certain registry keys.
> The good news was that the repair identified the keys.
> I then used Registry editor to update the permissions whilst proceeding
> through the repair.

> I have posted a procedure today as "Repair 1406 and 57E Window Update Errors
> Registry Issues".


http://www.microsoft.com/communitie...9abbfc-9f13-430d-880e-30d614a08421&sloc=en-us

Nice to see that my cross-posting occasionally bears fruit. ; )


---


> If your issue is not with Office updates then you may be able to locate and
> check which keys are to blame using application or update logs.
> Hope this helps.
> --
> Nick
> Technical Author,
> Kent UK
>
>
>
> "AndyF" wrote:
>
>>
>> Greetings...
>>
>> I have been dealing with Windows Update and getting error code 57E now
>> for weeks. I am running Vista Ultimate 32 and though I have viewed what
>> I think is every post on Vistaheads regarding this error, nothing seems
>> to work - the error simply persists. I have shut down popup blockers,
>> and even my virus software and yet nothing I do allows these 5 updates
>> (for Office components) to get installed without producing error code
>> 57E.
>>
>> What is even more frustrating is that I cannot find anywhere on the Web
>> that translates what this error really means. Seems silly to have error
>> codes with no reference anywhere to tell a user what a given code like
>> this means. At least that would lead someone in some direction - but
>> even on MSDN there is no find on any search for Error Code 57E.
>>
>> I am ready to give up and would like to know if there is a way to
>> simply "reject" updates. Can I get these off my system? I am convinced
>> they will never run, so what's the point? How does one get them out of
>> Windows update so I can just shutdown without this tiresome message that
>> updates are waiting each time I shutdown.
>>
>> As well, can anyone suggest a way to get through to Microsoft?
>> Allegedly I have support for Vista, packaged with my new Dell machine,
>> but Dell wont help me, and MS does not seem to have any way to break
>> through the 'clutter' and just ask someone what this is all about.
>>
>> Any help would be greatly appreciated. Normally I am an MS and Vista
>> supporter, but this problem is the worst I have dealt with in years -
>> just no way to make it all go away - and no solution to be found!
>>
>> Thanks!
>>
>> AndyF
>>
>>
>> --
>> AndyF
>> Posted via http://www.vistaheads.com
>>
>>
 
Re: No solution to Update error 57E?


Hi NickCWAUK,

Yeah, thanks for posting the procedure. The solution that Pinekatz
really deserves credit for is the one I have been using with 99%
success. That is, the SQL SP2 Security patch was tricky, but I got
through it another way.

Thanks for posting though as that will be helpful to others as well.
Yeah, I know I could have torn apart the Registry and done something
about this but frankly, I work for an MS Gold Partner company and I have
been bothering the MS guys with this one. I dont really see how they
can launch anything into the Biz world with a wart like this.

I hate tickling the Registry, but I will definately print out your
stuff and some weekend dive into it. Thanks again! :D

AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
Re: No solution to Update error 57E?

Hi Andy,

No problem, I spent quite some time on this and went down several
cul-de-sacs and got some strange 'sure fix' replies.

I still have no idea why these key permissons were suddenly an issue.
I wonder if windows update is changing them for some arcane reason and then
'forgetting' to change them. We may never know.

If you have any improvements to the procedure I would be grateful to receive
a copy. I am no longer in IT Support but I do sometimes work on policies,
processes and procedures (inc Support) and it is quite an ice breaking coup
to be able to supply a fix or two :-)
Cheers--
Nick
Technical Author,
Kent UK



"AndyF" wrote:

>
> Hi NickCWAUK,
>
> Yeah, thanks for posting the procedure. The solution that Pinekatz
> really deserves credit for is the one I have been using with 99%
> success. That is, the SQL SP2 Security patch was tricky, but I got
> through it another way.
>
> Thanks for posting though as that will be helpful to others as well.
> Yeah, I know I could have torn apart the Registry and done something
> about this but frankly, I work for an MS Gold Partner company and I have
> been bothering the MS guys with this one. I dont really see how they
> can launch anything into the Biz world with a wart like this.
>
> I hate tickling the Registry, but I will definately print out your
> stuff and some weekend dive into it. Thanks again! :D
>
> AndyF
>
>
> --
> AndyF
> Posted via http://www.vistaheads.com
>
>
 
Re: No solution to Update error 57E?


NickCWAUK,

I dont think I have any improvements to your procedure, but I have been
told what the problem is. That is, I was told but I cannot verify that
is it...

Apparently under Vista, even when you assign Admin priveldges its not
like XP - you dont actually get the full perms to the Registry.
Therefore, when an update goes to write to the Registry is a permissions
problem. One of our developers told me that the reason MS is not
addressing this right away is that its a Catch-22 type of thing. They
dont want to change those perms - its part of the .NET framework stuff -
and they dont have any work around other than logging on as Admin, pure
Admin, and then they run (apparently, never tried it myself).

This perm problem gives the error, but in fact if you select "Ignore"
the key gets written! Not sure why this happens - but that is what
makes Pinekatz's solution work.

I have a co-worker who runs Vista and yet always logs on as Admin, and
so he has never encountered this. As well, I have two other co-workers
who run Vista and ask "How come this asks to install updates everytime I
shutdown?" - and this is what leads me to believe that lots of people
are just presuming they are updating everyday, when in fact, it just
fails everytime.

Like I say, I dont know how MS can go full-biz deployment with that,
but I have heard they are not going to address it because they are deep
in work on Windows 7, and that has a resolution.

Again - I cannot verify any of this information, its just what I am
told by techies at the office.

Either way, I hope people see all these posts and your procedure. At
least, its a way around it.

Later!

- AndyF


--
AndyF
Posted via http://www.vistaheads.com
 
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