Future of XP Professional x64

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Re: Future of XP Professional x64

I don't disagree that Ultimate being "N/A" is strange and I've inquired
about it myself. My point being is that "Extended Support" has been defined
to be a feature for Corporate products, not Consumer products. As such, it
makes sense why VHB and VHP are "N/A".

--
-Chuck Walbourn
SDE, XNA Developer Connection

This posting is provided "AS IS" with no warrenties, and confers no rights.
 
Re: Future of XP Professional x64

In as much as extended supported being defined for some editions of Windows
and not for others, maybe. But I don't use VHB or VHP so that's not my ox
being gored. Those users can look out for themselves. But I am an Ultimate
user and I am concerned about it. I don't suppose I am going to get some
kind of credit towards Windows 7 to make up for the higher price for
Ultimate over Business minus ES? Thought not.

"Chuck Walbourn [MSFT]" <chuckw@online.microsoft.com> wrote in message
news:09496031-6D23-42DF-B4BA-0859C3893E2D@microsoft.com...
>I don't disagree that Ultimate being "N/A" is strange and I've inquired
>about it myself. My point being is that "Extended Support" has been defined
>to be a feature for Corporate products, not Consumer products. As such, it
>makes sense why VHB and VHP are "N/A".
>
> --
> -Chuck Walbourn
> SDE, XNA Developer Connection
>
> This posting is provided "AS IS" with no warrenties, and confers no
> rights.
 
Re: Future of XP Professional x64

"Extended support" basically means "Corporate cusomers can buy support from
Microsoft after 5 years if they still want to use it with MS support". If
you are an individual, then it rarely matters except you get the side
benefit of any publicly released security fixes and can call up for paid
support, although the triage bar for getting anything 'fixed' in the product
is extremely high.

The purchase price of Windows Vista doesn't include "extended support".
"Extended support" is something that gets paid for by these Premium and
Volume Licensing support contracts, and per-incident paid support fees.

--
-Chuck Walbourn
SDE, XNA Developer Connection

This posting is provided "AS IS" with no warrenties, and confers no rights.
 
Re: Future of XP Professional x64

So why is XP Home eligible for extended support until 2014 and Vista
Ultimate is not eligible for extended support at all?
http://support.microsoft.com/lifecycle/?p1=3221

According the section 11 of the Lifecycle Policy FAQ
http://support.microsoft.com/gp/lifepolicy, extended support includes
"security update support at no additional cost". This is NOT corporate
customers buying support from MS. This is Windows Update continuing to
deliver critical updates during the five years of extended support. And
this extended support is available to all customers. The policy FAQ says
so! I quote from the FAQ in pertinent part:

"11. Who can receive support in the Extended Support phase?

Extended Support will be available to all customers*. Extended Support
includes paid support (support that is charged on an hourly basis or per
incident), security update support at no additional cost, and paid hotfix
support. To receive hotfix support, an Extended Hotfix Support contract must
be purchased within the first 90 days following the end of the Mainstream
Support phase. Microsoft will not accept requests for warranty support,
design changes, or new features during the Extended Support phase."

I want that "security update support at no additional cost" that is
"available to all customers" for my Vista Ultimate for five years after
mainstream support ends just like any consumer who elects to buy Vista
Business will get. Make Ultimate eligible for the same thing.

Besides, what will SA customers who elect Ultimate in lieu of their
Enterprise entitlement receive following the end of mainstream support?
AFAIK, they retain the perks of Enterprise when they elect Ultimate on the
principal that their rights are preserved when they make such an election.
Will MS prepare security updates for their copies of Ultimate but deny them
to consumers even though they have already been written and tested?

And then, MS promised that Vista Ultimate would include everything that
Vista has to offer.

Chuck, this is not aimed to you personally and I know you won't read it that
way, but while I like Microsoft and like Microsoft products, MS Marketing
brings out the pit bull in me.

>Chuck Walbourn [MSFT]" <chuckw@online.microsoft.com> wrote in message
>news:A5F4D917-B122-4D96-B041-065C3A3BEC28@microsoft.com...
> "Extended support" basically means "Corporate cusomers can buy support
> from Microsoft after 5 years if they still want to use it with MS
> support". If you are an individual, then it rarely matters except you get
> the side benefit of any publicly released security fixes and can call up
> for paid support, although the triage bar for getting anything 'fixed' in
> the product is extremely high.
>
> The purchase price of Windows Vista doesn't include "extended support".
> "Extended support" is something that gets paid for by these Premium and
> Volume Licensing support contracts, and per-incident paid support fees.
>
> --
> -Chuck Walbourn
> SDE, XNA Developer Connection
>
> This posting is provided "AS IS" with no warrenties, and confers no
> rights.
 
Re: Future of XP Professional x64

> So why is XP Home eligible for extended support until 2014 and Vista
> Ultimate is not eligible usfor extended support at all?
> http://support.microsoft.com/lifecycle/?p1=3221

As I said, I personally agree that Windows Vista Ultimate being categorized
as only a 'Consumer' product and not also as 'Business' product is odd.

I believe "XP Home" only has an "extended date" because (a) it was
grandfathered in under the old lifecycle policy where this 'consumer' vs.
'business' distinction was not present and (b) because while "XP Home" was
aimed at consumers, the "Corporate" vs "Consumer" edition sales focus was
not there in XP's lifecycle.

--
-Chuck Walbourn
SDE, XNA Developer Connection

This posting is provided "AS IS" with no warrenties, and confers no rights.
 
Re: Future of XP Professional x64

Hi Chuck,

See:

http://www.microsoft.com/presspass/press/2007/jan07/01-24ExtendedSupportWindowsMA.mspx




"Chuck Walbourn [MSFT]" <chuckw@online.microsoft.com> wrote in message
news:D1C8B14F-6915-416F-B2CF-5923CF49C528@microsoft.com...
>> So why is XP Home eligible for extended support until 2014 and Vista
>> Ultimate is not eligible usfor extended support at all?
>> http://support.microsoft.com/lifecycle/?p1=3221
>
> As I said, I personally agree that Windows Vista Ultimate being
> categorized as only a 'Consumer' product and not also as 'Business'
> product is odd.
>
> I believe "XP Home" only has an "extended date" because (a) it was
> grandfathered in under the old lifecycle policy where this 'consumer' vs.
> 'business' distinction was not present and (b) because while "XP Home" was
> aimed at consumers, the "Corporate" vs "Consumer" edition sales focus was
> not there in XP's lifecycle.
>
> --
> -Chuck Walbourn
> SDE, XNA Developer Connection
>
> This posting is provided "AS IS" with no warrenties, and confers no
> rights.

--
Jane, not plain ;) 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Desktop Experience
 
Re: Future of XP Professional x64

Chuck,

It makes absolutely no sense that support was extended for XP Home, but is
absent for Vista Ultimate.

Not all business users have SA/VL agreements. So if they are using
Ultimate, they will get left out of the loop just as home users will.

Day by day, it would appear that Ultimate is certainly not living up to
expectation.

I do agree wholeheartedly with Colin on this issue.


"Chuck Walbourn [MSFT]" <chuckw@online.microsoft.com> wrote in message
news:A5F4D917-B122-4D96-B041-065C3A3BEC28@microsoft.com...
> "Extended support" basically means "Corporate cusomers can buy support
> from Microsoft after 5 years if they still want to use it with MS
> support". If you are an individual, then it rarely matters except you get
> the side benefit of any publicly released security fixes and can call up
> for paid support, although the triage bar for getting anything 'fixed' in
> the product is extremely high.
>
> The purchase price of Windows Vista doesn't include "extended support".
> "Extended support" is something that gets paid for by these Premium and
> Volume Licensing support contracts, and per-incident paid support fees.
>
> --
> -Chuck Walbourn
> SDE, XNA Developer Connection
>
> This posting is provided "AS IS" with no warrenties, and confers no
> rights.

--
Jane, not plain ;) 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Desktop Experience
 
Re: Future of XP Professional x64

As Jane has pointed out the XP consumer editions were added just a year ago.

Its this sort of slicing and dicing in the EULAs that makes me hope that
there is only ONE Windows 7 client. One with roles like Server instead of
editions like XP and Vista (leaving aside that there are editions of Server
too). I have no doubt that the devs at MS would like to see thier products
used by everyone and not just available in some skus but not others. After
all, they have worked very hard on their products and are justly proud of
them.

Thank you for your responses and obvious concern about our feelings on this
issue. I hope you can convey our concern successfully to wherever it needs
to go. Thanks!

"Chuck Walbourn [MSFT]" <chuckw@online.microsoft.com> wrote in message
news:D1C8B14F-6915-416F-B2CF-5923CF49C528@microsoft.com...
>> So why is XP Home eligible for extended support until 2014 and Vista
>> Ultimate is not eligible usfor extended support at all?
>> http://support.microsoft.com/lifecycle/?p1=3221
>
> As I said, I personally agree that Windows Vista Ultimate being
> categorized as only a 'Consumer' product and not also as 'Business'
> product is odd.
>
> I believe "XP Home" only has an "extended date" because (a) it was
> grandfathered in under the old lifecycle policy where this 'consumer' vs.
> 'business' distinction was not present and (b) because while "XP Home" was
> aimed at consumers, the "Corporate" vs "Consumer" edition sales focus was
> not there in XP's lifecycle.
>
> --
> -Chuck Walbourn
> SDE, XNA Developer Connection
>
> This posting is provided "AS IS" with no warrenties, and confers no
> rights.
 
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