Inbox contents simply vanished

  • Thread starter Thread starter Larry
  • Start date Start date
L

Larry

Guest
In OE 6, Windows 98, the entire contents of the Inbox just vanished after
restarting computer. There were about 4 weeks of e-mail in there.

Other folders do not seem to be affected.

I looked in the Outlook Express folder on my hard drive, and the Inbox file
at this address:

C:\WINDOWS\Application
Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
Express

was down to something like 130 KB, containing just a lot of unreadable code.

I normally move Inbox contents to other folders regularly to keep Inbox from
getting too large.

I've never seen anything like this. The contents of a huge file simply
vanishing.
 
Re: Inbox contents simply vanished

C:\Recyled is completely empty.

I use Norton Protected Recyle Bin, and it is also completely empty, which is
odd, because it's been a while since I emptied it.



"Fan924" <a924fan@yahoo.com> wrote in message
news:346949bc-b4e2-4730-84c4-5d88a80ba66c@e10g2000prf.googlegroups.com...
> Are there any .dbx files in c:\recycled?
 
Re: Inbox contents simply vanished

Outlook Express can lose folders. Sort you Outlook Express folder by
date. All the file dates should be the same. Any old dates on a .dbx
file is a email folder that it lost track of.
 
Re: Inbox contents simply vanished

Do a search on: inbox.dbx If found, note the location as it may have
gotten moved

--
Regards

Ron Badour
MS MVP 1997 - 2008


"Larry" <larry328NOSPAM@att.net> wrote in message
news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
> In OE 6, Windows 98, the entire contents of the Inbox just vanished after
> restarting computer. There were about 4 weeks of e-mail in there.
>
> Other folders do not seem to be affected.
>
> I looked in the Outlook Express folder on my hard drive, and the Inbox
> file
> at this address:
>
> C:\WINDOWS\Application
> Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
> Express
>
> was down to something like 130 KB, containing just a lot of unreadable
> code.
>
> I normally move Inbox contents to other folders regularly to keep Inbox
> from
> getting too large.
>
> I've never seen anything like this. The contents of a huge file simply
> vanishing.
>
>
>
 
Re: Inbox contents simply vanished

The folders are all dated today except for a bunch of "Search folder.dbx"
which are very small and cleanup.log which is very amall.


"Fan924" <a924fan@yahoo.com> wrote in message
news:cd7d269d-53da-4aa1-a4b6-66cd9dd6bafd@s19g2000prg.googlegroups.com...
> Outlook Express can lose folders. Sort you Outlook Express folder by
> date. All the file dates should be the same. Any old dates on a .dbx
> file is a email folder that it lost track of.
 
Re: Inbox contents simply vanished

There are two inbox.dbx in the present OE folder, they are both very tiny, a
couple of hundred kb. There is one other inbox.dbx in another folder. That
inbox.dbx is of large size around 100 mb, but that's the OE folder of the
previous Identity that I haven't actively used for a couple of years. (I
created the present Identity on the suggestion of a tech support person who
said my main identity had become corrupted.) The old identity is located
here:

C:\WINDOWS\Application Data\Microsoft\Outlook Express

It's just gone. The inbox with four weeks of e-mail is gone.

Larry



"Ron Badour" <Sorry@NoAddress.com> wrote in message
news:%23Ci60W0jIHA.1184@TK2MSFTNGP04.phx.gbl...
> Do a search on: inbox.dbx If found, note the location as it may have
> gotten moved
>
> --
> Regards
>
> Ron Badour
> MS MVP 1997 - 2008
>
>
> "Larry" <larry328NOSPAM@att.net> wrote in message
> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
> > In OE 6, Windows 98, the entire contents of the Inbox just vanished
after
> > restarting computer. There were about 4 weeks of e-mail in there.
> >
> > Other folders do not seem to be affected.
> >
> > I looked in the Outlook Express folder on my hard drive, and the Inbox
> > file
> > at this address:
> >
> > C:\WINDOWS\Application
> > Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
> > Express
> >
> > was down to something like 130 KB, containing just a lot of unreadable
> > code.
> >
> > I normally move Inbox contents to other folders regularly to keep Inbox
> > from
> > getting too large.
> >
> > I've never seen anything like this. The contents of a huge file simply
> > vanishing.
> >
> >
> >
>
>
 
Re: Inbox contents simply vanished

While in the Inbox, View | Current View. Is Show All Messages checked and
nothing else?

If that is the case, and the Inbox.dbx file is empty, (130KB is essentially
empty), In Tools | Options | Maintenance, is: Compact messages in background
checked? If so, OE was probably compacting the message store when you shut
OE down, causing the loss of messages. (Why this option was removed with
XP?SP2).

Should this be the case, DBXpress run in Extract From Disk Mode has the best
chance to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx


General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Restore:
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Larry" <larry328NOSPAM@att.net> wrote in message
news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
> In OE 6, Windows 98, the entire contents of the Inbox just vanished after
> restarting computer. There were about 4 weeks of e-mail in there.
>
> Other folders do not seem to be affected.
>
> I looked in the Outlook Express folder on my hard drive, and the Inbox
> file
> at this address:
>
> C:\WINDOWS\Application
> Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
> Express
>
> was down to something like 130 KB, containing just a lot of unreadable
> code.
>
> I normally move Inbox contents to other folders regularly to keep Inbox
> from
> getting too large.
>
> I've never seen anything like this. The contents of a huge file simply
> vanishing.
>
>
>
 
Re: Inbox contents simply vanished

Yes, Show All Messages is checked and nothing else is checked.

The way this happened was: my computer froze last night and I restarted it
by pressing the external restart button on the tower, which I regularly do
when the computer freezes, which happens fairly frequently (Win 98!). But
there was no compacting of OE going on at the time.

And yes, I regularly follow all those steps for OE maintenance. I allow up
to a month of messages in Inbox and Sent box, keeping older messages in my
own custom folders.

But it's still a mystery how this happened. I have never had a saved file
on the hard drive simply become empty. Could it indicate a hard drive
failure?

Larry




"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:ertRD50jIHA.6092@TK2MSFTNGP06.phx.gbl...
> While in the Inbox, View | Current View. Is Show All Messages checked and
> nothing else?
>
> If that is the case, and the Inbox.dbx file is empty, (130KB is
essentially
> empty), In Tools | Options | Maintenance, is: Compact messages in
background
> checked? If so, OE was probably compacting the message store when you shut
> OE down, causing the loss of messages. (Why this option was removed with
> XP?SP2).
>
> Should this be the case, DBXpress run in Extract From Disk Mode has the
best
> chance to recover messages:
> http://www.oehelp.com/DBXpress/Default.aspx
>
>
> General precautions for Outlook Express:
>
> Do not archive mail in default OE folders. They will eventually become
> corrupt. Create your own user defined folders for storing mail and move
your
> mail to them. Empty Deleted Items folder regularly. Keep user created
> folders under 100MB, and Default folders as empty as is feasible.
>
> After you are done, follow up by compacting your folders manually while
> working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no folders are
> open. Then: File | Work Offline (or double click Working Online in the
> Status Bar). File | Folder | Compact all folders. Don't touch anything
until
> the compacting is completed.
>
> Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
> of protection that eats up CPUs and causes a multitude of problems such as
> time-outs and account setting changes. Your up-to-date A/V program will
> continue to protect you sufficiently. For more, see:
> http://www.oehelp.com/OETips.aspx#3
>
> In Tools | Options | Maintenance: Uncheck Compact messages in background
and
> leave it unchecked. {N/A if running XP/SP2}.
>
> And backup often.
>
> Backup & Restore:
> http://www.insideoe.com/backup/
>
> This is a great two click program:
>
> Outlook Express Quick Backup (OEQB)
> http://www.oehelp.com/OEBackup/Default.aspx
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Larry" <larry328NOSPAM@att.net> wrote in message
> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
> > In OE 6, Windows 98, the entire contents of the Inbox just vanished
after
> > restarting computer. There were about 4 weeks of e-mail in there.
> >
> > Other folders do not seem to be affected.
> >
> > I looked in the Outlook Express folder on my hard drive, and the Inbox
> > file
> > at this address:
> >
> > C:\WINDOWS\Application
> > Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
> > Express
> >
> > was down to something like 130 KB, containing just a lot of unreadable
> > code.
> >
> > I normally move Inbox contents to other folders regularly to keep Inbox
> > from
> > getting too large.
> >
> > I've never seen anything like this. The contents of a huge file simply
> > vanishing.
> >
> >
> >
>
 
Re: Inbox contents simply vanished

If background compacting was not checked, how often do you compact manually?
Moving or deleting messages does not retrieve wasted space until you
compact.

Bloated folders and interrupting compacting are the two most common reasons
for losing messages, but other things can cause it as well, such as e-mail
scanning.

Bottom line is that you should backup OE daily if you value your messages.

At this point, the reason is moot. If you are sure background compacting was
not involved, then any of these programs may retrieve your messages.

Macallan Outlook Express Extraction:
http://www.insideoe.com/resources/tools.htm#macallan

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Larry" <larry328NOSPAM@att.net> wrote in message
news:OjxxpB2jIHA.6084@TK2MSFTNGP06.phx.gbl...
> Yes, Show All Messages is checked and nothing else is checked.
>
> The way this happened was: my computer froze last night and I restarted
> it
> by pressing the external restart button on the tower, which I regularly do
> when the computer freezes, which happens fairly frequently (Win 98!). But
> there was no compacting of OE going on at the time.
>
> And yes, I regularly follow all those steps for OE maintenance. I allow
> up
> to a month of messages in Inbox and Sent box, keeping older messages in my
> own custom folders.
>
> But it's still a mystery how this happened. I have never had a saved file
> on the hard drive simply become empty. Could it indicate a hard drive
> failure?
>
> Larry
>
>
>
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:ertRD50jIHA.6092@TK2MSFTNGP06.phx.gbl...
>> While in the Inbox, View | Current View. Is Show All Messages checked and
>> nothing else?
>>
>> If that is the case, and the Inbox.dbx file is empty, (130KB is
> essentially
>> empty), In Tools | Options | Maintenance, is: Compact messages in
> background
>> checked? If so, OE was probably compacting the message store when you
>> shut
>> OE down, causing the loss of messages. (Why this option was removed with
>> XP?SP2).
>>
>> Should this be the case, DBXpress run in Extract From Disk Mode has the
> best
>> chance to recover messages:
>> http://www.oehelp.com/DBXpress/Default.aspx
>>
>>
>> General precautions for Outlook Express:
>>
>> Do not archive mail in default OE folders. They will eventually become
>> corrupt. Create your own user defined folders for storing mail and move
> your
>> mail to them. Empty Deleted Items folder regularly. Keep user created
>> folders under 100MB, and Default folders as empty as is feasible.
>>
>> After you are done, follow up by compacting your folders manually while
>> working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no folders are
>> open. Then: File | Work Offline (or double click Working Online in the
>> Status Bar). File | Folder | Compact all folders. Don't touch anything
> until
>> the compacting is completed.
>>
>> Turn off e-mail scanning in your anti-virus program. It is a redundant
> layer
>> of protection that eats up CPUs and causes a multitude of problems such
>> as
>> time-outs and account setting changes. Your up-to-date A/V program will
>> continue to protect you sufficiently. For more, see:
>> http://www.oehelp.com/OETips.aspx#3
>>
>> In Tools | Options | Maintenance: Uncheck Compact messages in background
> and
>> leave it unchecked. {N/A if running XP/SP2}.
>>
>> And backup often.
>>
>> Backup & Restore:
>> http://www.insideoe.com/backup/
>>
>> This is a great two click program:
>>
>> Outlook Express Quick Backup (OEQB)
>> http://www.oehelp.com/OEBackup/Default.aspx
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "Larry" <larry328NOSPAM@att.net> wrote in message
>> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
>> > In OE 6, Windows 98, the entire contents of the Inbox just vanished
> after
>> > restarting computer. There were about 4 weeks of e-mail in there.
>> >
>> > Other folders do not seem to be affected.
>> >
>> > I looked in the Outlook Express folder on my hard drive, and the Inbox
>> > file
>> > at this address:
>> >
>> > C:\WINDOWS\Application
>> > Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
>> > Express
>> >
>> > was down to something like 130 KB, containing just a lot of unreadable
>> > code.
>> >
>> > I normally move Inbox contents to other folders regularly to keep Inbox
>> > from
>> > getting too large.
>> >
>> > I've never seen anything like this. The contents of a huge file simply
>> > vanishing.
>> >
>> >
>> >
>>
>
 
Re: Inbox contents simply vanished

I compact manually every few weeks, usually after I've moved stuff from the
Inbox and Sent folder into my custom folders.

> Bottom line is that you should backup OE daily if you value your
messages.

This is news to me. I've never heard of saved files on a computer hard
drive simply vanishing, short of a hard drive failure.

I will check out the programs you recommend. Thank you.

Larry


"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:%23Eq4HH2jIHA.1188@TK2MSFTNGP04.phx.gbl...
> If background compacting was not checked, how often do you compact
manually?
> Moving or deleting messages does not retrieve wasted space until you
> compact.
>
> Bloated folders and interrupting compacting are the two most common
reasons
> for losing messages, but other things can cause it as well, such as e-mail
> scanning.
>
> Bottom line is that you should backup OE daily if you value your messages.
>
> At this point, the reason is moot. If you are sure background compacting
was
> not involved, then any of these programs may retrieve your messages.
>
> Macallan Outlook Express Extraction:
> http://www.insideoe.com/resources/tools.htm#macallan
>
> DBXtract:
> http://www.oehelp.com/DBXtract/Default.aspx
>
> DBXpress: {much faster for large files}
> http://www.oehelp.com/DBXpress/Default.aspx
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Larry" <larry328NOSPAM@att.net> wrote in message
> news:OjxxpB2jIHA.6084@TK2MSFTNGP06.phx.gbl...
> > Yes, Show All Messages is checked and nothing else is checked.
> >
> > The way this happened was: my computer froze last night and I restarted
> > it
> > by pressing the external restart button on the tower, which I regularly
do
> > when the computer freezes, which happens fairly frequently (Win 98!).
But
> > there was no compacting of OE going on at the time.
> >
> > And yes, I regularly follow all those steps for OE maintenance. I allow
> > up
> > to a month of messages in Inbox and Sent box, keeping older messages in
my
> > own custom folders.
> >
> > But it's still a mystery how this happened. I have never had a saved
file
> > on the hard drive simply become empty. Could it indicate a hard drive
> > failure?
> >
> > Larry
> >
> >
> >
> >
> > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > news:ertRD50jIHA.6092@TK2MSFTNGP06.phx.gbl...
> >> While in the Inbox, View | Current View. Is Show All Messages checked
and
> >> nothing else?
> >>
> >> If that is the case, and the Inbox.dbx file is empty, (130KB is
> > essentially
> >> empty), In Tools | Options | Maintenance, is: Compact messages in
> > background
> >> checked? If so, OE was probably compacting the message store when you
> >> shut
> >> OE down, causing the loss of messages. (Why this option was removed
with
> >> XP?SP2).
> >>
> >> Should this be the case, DBXpress run in Extract From Disk Mode has the
> > best
> >> chance to recover messages:
> >> http://www.oehelp.com/DBXpress/Default.aspx
> >>
> >>
> >> General precautions for Outlook Express:
> >>
> >> Do not archive mail in default OE folders. They will eventually become
> >> corrupt. Create your own user defined folders for storing mail and move
> > your
> >> mail to them. Empty Deleted Items folder regularly. Keep user created
> >> folders under 100MB, and Default folders as empty as is feasible.
> >>
> >> After you are done, follow up by compacting your folders manually while
> >> working *offline* and do it often.
> >>
> >> Click on Outlook Express at the top of the folder tree so no folders
are
> >> open. Then: File | Work Offline (or double click Working Online in the
> >> Status Bar). File | Folder | Compact all folders. Don't touch anything
> > until
> >> the compacting is completed.
> >>
> >> Turn off e-mail scanning in your anti-virus program. It is a redundant
> > layer
> >> of protection that eats up CPUs and causes a multitude of problems such
> >> as
> >> time-outs and account setting changes. Your up-to-date A/V program will
> >> continue to protect you sufficiently. For more, see:
> >> http://www.oehelp.com/OETips.aspx#3
> >>
> >> In Tools | Options | Maintenance: Uncheck Compact messages in
background
> > and
> >> leave it unchecked. {N/A if running XP/SP2}.
> >>
> >> And backup often.
> >>
> >> Backup & Restore:
> >> http://www.insideoe.com/backup/
> >>
> >> This is a great two click program:
> >>
> >> Outlook Express Quick Backup (OEQB)
> >> http://www.oehelp.com/OEBackup/Default.aspx
> >> --
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>
> >> "Larry" <larry328NOSPAM@att.net> wrote in message
> >> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
> >> > In OE 6, Windows 98, the entire contents of the Inbox just vanished
> > after
> >> > restarting computer. There were about 4 weeks of e-mail in there.
> >> >
> >> > Other folders do not seem to be affected.
> >> >
> >> > I looked in the Outlook Express folder on my hard drive, and the
Inbox
> >> > file
> >> > at this address:
> >> >
> >> > C:\WINDOWS\Application
> >> >
Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
> >> > Express
> >> >
> >> > was down to something like 130 KB, containing just a lot of
unreadable
> >> > code.
> >> >
> >> > I normally move Inbox contents to other folders regularly to keep
Inbox
> >> > from
> >> > getting too large.
> >> >
> >> > I've never seen anything like this. The contents of a huge file
simply
> >> > vanishing.
> >> >
> >> >
> >> >
> >>
> >
>
 
Re: Inbox contents simply vanished

Why it happens:

http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Avoiding Such Corruption in Future (Win9x):

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting and frequently perform a manual compact of
all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Larry wrote:
> ... But it's still a mystery how this happened.
 
Re: Inbox contents simply vanished

OE's dbx file structure is very fragile and has been prone to corruption
from its conception. In Windows Mail in Vista, the file structure was
replaced and each message is saved as its own eml file. Unfortunately, while
they fixed that issue, they screwed up numerous other things, and Windows
Mail is all but being abandoned already.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Larry" <larry328NOSPAM@att.net> wrote in message
news:uoC7gl2jIHA.4664@TK2MSFTNGP03.phx.gbl...
>I compact manually every few weeks, usually after I've moved stuff from the
> Inbox and Sent folder into my custom folders.
>
> > Bottom line is that you should backup OE daily if you value your
> messages.
>
> This is news to me. I've never heard of saved files on a computer hard
> drive simply vanishing, short of a hard drive failure.
>
> I will check out the programs you recommend. Thank you.
>
> Larry
>
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:%23Eq4HH2jIHA.1188@TK2MSFTNGP04.phx.gbl...
>> If background compacting was not checked, how often do you compact
> manually?
>> Moving or deleting messages does not retrieve wasted space until you
>> compact.
>>
>> Bloated folders and interrupting compacting are the two most common
> reasons
>> for losing messages, but other things can cause it as well, such as
>> e-mail
>> scanning.
>>
>> Bottom line is that you should backup OE daily if you value your
>> messages.
>>
>> At this point, the reason is moot. If you are sure background compacting
> was
>> not involved, then any of these programs may retrieve your messages.
>>
>> Macallan Outlook Express Extraction:
>> http://www.insideoe.com/resources/tools.htm#macallan
>>
>> DBXtract:
>> http://www.oehelp.com/DBXtract/Default.aspx
>>
>> DBXpress: {much faster for large files}
>> http://www.oehelp.com/DBXpress/Default.aspx
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "Larry" <larry328NOSPAM@att.net> wrote in message
>> news:OjxxpB2jIHA.6084@TK2MSFTNGP06.phx.gbl...
>> > Yes, Show All Messages is checked and nothing else is checked.
>> >
>> > The way this happened was: my computer froze last night and I
>> > restarted
>> > it
>> > by pressing the external restart button on the tower, which I regularly
> do
>> > when the computer freezes, which happens fairly frequently (Win 98!).
> But
>> > there was no compacting of OE going on at the time.
>> >
>> > And yes, I regularly follow all those steps for OE maintenance. I
>> > allow
>> > up
>> > to a month of messages in Inbox and Sent box, keeping older messages in
> my
>> > own custom folders.
>> >
>> > But it's still a mystery how this happened. I have never had a saved
> file
>> > on the hard drive simply become empty. Could it indicate a hard drive
>> > failure?
>> >
>> > Larry
>> >
>> >
>> >
>> >
>> > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> > news:ertRD50jIHA.6092@TK2MSFTNGP06.phx.gbl...
>> >> While in the Inbox, View | Current View. Is Show All Messages checked
> and
>> >> nothing else?
>> >>
>> >> If that is the case, and the Inbox.dbx file is empty, (130KB is
>> > essentially
>> >> empty), In Tools | Options | Maintenance, is: Compact messages in
>> > background
>> >> checked? If so, OE was probably compacting the message store when you
>> >> shut
>> >> OE down, causing the loss of messages. (Why this option was removed
> with
>> >> XP?SP2).
>> >>
>> >> Should this be the case, DBXpress run in Extract From Disk Mode has
>> >> the
>> > best
>> >> chance to recover messages:
>> >> http://www.oehelp.com/DBXpress/Default.aspx
>> >>
>> >>
>> >> General precautions for Outlook Express:
>> >>
>> >> Do not archive mail in default OE folders. They will eventually become
>> >> corrupt. Create your own user defined folders for storing mail and
>> >> move
>> > your
>> >> mail to them. Empty Deleted Items folder regularly. Keep user created
>> >> folders under 100MB, and Default folders as empty as is feasible.
>> >>
>> >> After you are done, follow up by compacting your folders manually
>> >> while
>> >> working *offline* and do it often.
>> >>
>> >> Click on Outlook Express at the top of the folder tree so no folders
> are
>> >> open. Then: File | Work Offline (or double click Working Online in the
>> >> Status Bar). File | Folder | Compact all folders. Don't touch anything
>> > until
>> >> the compacting is completed.
>> >>
>> >> Turn off e-mail scanning in your anti-virus program. It is a redundant
>> > layer
>> >> of protection that eats up CPUs and causes a multitude of problems
>> >> such
>> >> as
>> >> time-outs and account setting changes. Your up-to-date A/V program
>> >> will
>> >> continue to protect you sufficiently. For more, see:
>> >> http://www.oehelp.com/OETips.aspx#3
>> >>
>> >> In Tools | Options | Maintenance: Uncheck Compact messages in
> background
>> > and
>> >> leave it unchecked. {N/A if running XP/SP2}.
>> >>
>> >> And backup often.
>> >>
>> >> Backup & Restore:
>> >> http://www.insideoe.com/backup/
>> >>
>> >> This is a great two click program:
>> >>
>> >> Outlook Express Quick Backup (OEQB)
>> >> http://www.oehelp.com/OEBackup/Default.aspx
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP Outlook Express
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "Larry" <larry328NOSPAM@att.net> wrote in message
>> >> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
>> >> > In OE 6, Windows 98, the entire contents of the Inbox just vanished
>> > after
>> >> > restarting computer. There were about 4 weeks of e-mail in there.
>> >> >
>> >> > Other folders do not seem to be affected.
>> >> >
>> >> > I looked in the Outlook Express folder on my hard drive, and the
> Inbox
>> >> > file
>> >> > at this address:
>> >> >
>> >> > C:\WINDOWS\Application
>> >> >
> Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
>> >> > Express
>> >> >
>> >> > was down to something like 130 KB, containing just a lot of
> unreadable
>> >> > code.
>> >> >
>> >> > I normally move Inbox contents to other folders regularly to keep
> Inbox
>> >> > from
>> >> > getting too large.
>> >> >
>> >> > I've never seen anything like this. The contents of a huge file
> simply
>> >> > vanishing.
>> >> >
>> >> >
>> >> >
>> >>
>> >
>>
>
 
Re: Inbox contents simply vanished


I downloaded the Macallan Outlook Express Extraction and it doesn't offer
any instructions or anything. There's no indication of how to go about
fixing a damaged .dbx file.

The Inbox.dbx is currently working normally, that is, further e-mail I've
received is my Inbox. Does that mean the Inbox.dbx is working correctly on
some e-mails, while the older e-mails in it are corrupted? What actually
happens to the .dbx file when the Outlook Express Extraction is run on it?

Another odd thing. When I click on any .dbx file in the Outlook Express
folder, even the smaller ones, I'm prompted to open it with WordPad instead
of NotePad. Then when I open it, it's nothing but squares. No legible
characters. As I remember from the past, when I would open a .dbx file I
would see all the e-mail messages that were in the folder represented by
that file.

However, in the OE application itself, all my folders (except for the
disappeared messages from the Inbox) are operating normally.




"Larry" <larry328NOSPAM@att.net> wrote in message
news:uoC7gl2jIHA.4664@TK2MSFTNGP03.phx.gbl...
> I compact manually every few weeks, usually after I've moved stuff from
the
> Inbox and Sent folder into my custom folders.
>
> > Bottom line is that you should backup OE daily if you value your
> messages.
>
> This is news to me. I've never heard of saved files on a computer hard
> drive simply vanishing, short of a hard drive failure.
>
> I will check out the programs you recommend. Thank you.
>
> Larry
>
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:%23Eq4HH2jIHA.1188@TK2MSFTNGP04.phx.gbl...
> > If background compacting was not checked, how often do you compact
> manually?
> > Moving or deleting messages does not retrieve wasted space until you
> > compact.
> >
> > Bloated folders and interrupting compacting are the two most common
> reasons
> > for losing messages, but other things can cause it as well, such as
e-mail
> > scanning.
> >
> > Bottom line is that you should backup OE daily if you value your
messages.
> >
> > At this point, the reason is moot. If you are sure background compacting
> was
> > not involved, then any of these programs may retrieve your messages.
> >
> > Macallan Outlook Express Extraction:
> > http://www.insideoe.com/resources/tools.htm#macallan
> >
> > DBXtract:
> > http://www.oehelp.com/DBXtract/Default.aspx
> >
> > DBXpress: {much faster for large files}
> > http://www.oehelp.com/DBXpress/Default.aspx
> > --
> > Bruce Hagen
> > MS-MVP Outlook Express
> > Imperial Beach, CA
> >
> >
> > "Larry" <larry328NOSPAM@att.net> wrote in message
> > news:OjxxpB2jIHA.6084@TK2MSFTNGP06.phx.gbl...
> > > Yes, Show All Messages is checked and nothing else is checked.
> > >
> > > The way this happened was: my computer froze last night and I
restarted
> > > it
> > > by pressing the external restart button on the tower, which I
regularly
> do
> > > when the computer freezes, which happens fairly frequently (Win 98!).
> But
> > > there was no compacting of OE going on at the time.
> > >
> > > And yes, I regularly follow all those steps for OE maintenance. I
allow
> > > up
> > > to a month of messages in Inbox and Sent box, keeping older messages
in
> my
> > > own custom folders.
> > >
> > > But it's still a mystery how this happened. I have never had a saved
> file
> > > on the hard drive simply become empty. Could it indicate a hard drive
> > > failure?
> > >
> > > Larry
> > >
> > >
> > >
> > >
> > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > news:ertRD50jIHA.6092@TK2MSFTNGP06.phx.gbl...
> > >> While in the Inbox, View | Current View. Is Show All Messages checked
> and
> > >> nothing else?
> > >>
> > >> If that is the case, and the Inbox.dbx file is empty, (130KB is
> > > essentially
> > >> empty), In Tools | Options | Maintenance, is: Compact messages in
> > > background
> > >> checked? If so, OE was probably compacting the message store when you
> > >> shut
> > >> OE down, causing the loss of messages. (Why this option was removed
> with
> > >> XP?SP2).
> > >>
> > >> Should this be the case, DBXpress run in Extract From Disk Mode has
the
> > > best
> > >> chance to recover messages:
> > >> http://www.oehelp.com/DBXpress/Default.aspx
> > >>
> > >>
> > >> General precautions for Outlook Express:
> > >>
> > >> Do not archive mail in default OE folders. They will eventually
become
> > >> corrupt. Create your own user defined folders for storing mail and
move
> > > your
> > >> mail to them. Empty Deleted Items folder regularly. Keep user created
> > >> folders under 100MB, and Default folders as empty as is feasible.
> > >>
> > >> After you are done, follow up by compacting your folders manually
while
> > >> working *offline* and do it often.
> > >>
> > >> Click on Outlook Express at the top of the folder tree so no folders
> are
> > >> open. Then: File | Work Offline (or double click Working Online in
the
> > >> Status Bar). File | Folder | Compact all folders. Don't touch
anything
> > > until
> > >> the compacting is completed.
> > >>
> > >> Turn off e-mail scanning in your anti-virus program. It is a
redundant
> > > layer
> > >> of protection that eats up CPUs and causes a multitude of problems
such
> > >> as
> > >> time-outs and account setting changes. Your up-to-date A/V program
will
> > >> continue to protect you sufficiently. For more, see:
> > >> http://www.oehelp.com/OETips.aspx#3
> > >>
> > >> In Tools | Options | Maintenance: Uncheck Compact messages in
> background
> > > and
> > >> leave it unchecked. {N/A if running XP/SP2}.
> > >>
> > >> And backup often.
> > >>
> > >> Backup & Restore:
> > >> http://www.insideoe.com/backup/
> > >>
> > >> This is a great two click program:
> > >>
> > >> Outlook Express Quick Backup (OEQB)
> > >> http://www.oehelp.com/OEBackup/Default.aspx
> > >> --
> > >> Bruce Hagen
> > >> MS-MVP Outlook Express
> > >> Imperial Beach, CA
> > >>
> > >>
> > >> "Larry" <larry328NOSPAM@att.net> wrote in message
> > >> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
> > >> > In OE 6, Windows 98, the entire contents of the Inbox just vanished
> > > after
> > >> > restarting computer. There were about 4 weeks of e-mail in there.
> > >> >
> > >> > Other folders do not seem to be affected.
> > >> >
> > >> > I looked in the Outlook Express folder on my hard drive, and the
> Inbox
> > >> > file
> > >> > at this address:
> > >> >
> > >> > C:\WINDOWS\Application
> > >> >
> Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
> > >> > Express
> > >> >
> > >> > was down to something like 130 KB, containing just a lot of
> unreadable
> > >> > code.
> > >> >
> > >> > I normally move Inbox contents to other folders regularly to keep
> Inbox
> > >> > from
> > >> > getting too large.
> > >> >
> > >> > I've never seen anything like this. The contents of a huge file
> simply
> > >> > vanishing.
> > >> >
> > >> >
> > >> >
> > >>
> > >
> >
>
 
Re: Inbox contents simply vanished

I just went back through all your posts. How large is this Inbox? An empty
Inbox is 59KB. I noted that you mentioned "small", "a couple hundred KB". I
don't know how much mail constitutes 4 weeks worth, but unless they are all
text, a couple hundred KB isn't very much.

I can't help with instructions for Macallan. What do you have in the message
store right now? An Inbox.dbx with the missing messages, and a new
Inbox(1).dbx that you are currently using? Or do you only have one
Inbox.dbx? If only one, that is a whole new ball game, and one you're likely
to lose.

From what I remember reading here in the past, I believe you need to close
OE and then rename the old Inbox to say, Inboxold.dbx. Then drag it to the
desktop and work on it there, but this just fragmented memories.

If you click on a dbx file to open, only Outlook Express can read it. With
Notepad, you will see somewhat meaningless letters and numbers. If they are
all zeros, I believe the file is empty. WordPad is not meant to open them at
all.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Larry" <larry328NOSPAM@att.net> wrote in message
news:Ot0kOT6jIHA.944@TK2MSFTNGP05.phx.gbl...
>
> I downloaded the Macallan Outlook Express Extraction and it doesn't offer
> any instructions or anything. There's no indication of how to go about
> fixing a damaged .dbx file.
>
> The Inbox.dbx is currently working normally, that is, further e-mail I've
> received is my Inbox. Does that mean the Inbox.dbx is working correctly
> on
> some e-mails, while the older e-mails in it are corrupted? What actually
> happens to the .dbx file when the Outlook Express Extraction is run on it?
>
> Another odd thing. When I click on any .dbx file in the Outlook Express
> folder, even the smaller ones, I'm prompted to open it with WordPad
> instead
> of NotePad. Then when I open it, it's nothing but squares. No legible
> characters. As I remember from the past, when I would open a .dbx file I
> would see all the e-mail messages that were in the folder represented by
> that file.
>
> However, in the OE application itself, all my folders (except for the
> disappeared messages from the Inbox) are operating normally.
>
>
>
>
> "Larry" <larry328NOSPAM@att.net> wrote in message
> news:uoC7gl2jIHA.4664@TK2MSFTNGP03.phx.gbl...
>> I compact manually every few weeks, usually after I've moved stuff from
> the
>> Inbox and Sent folder into my custom folders.
>>
>> > Bottom line is that you should backup OE daily if you value your
>> messages.
>>
>> This is news to me. I've never heard of saved files on a computer hard
>> drive simply vanishing, short of a hard drive failure.
>>
>> I will check out the programs you recommend. Thank you.
>>
>> Larry
>>
>>
>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> news:%23Eq4HH2jIHA.1188@TK2MSFTNGP04.phx.gbl...
>> > If background compacting was not checked, how often do you compact
>> manually?
>> > Moving or deleting messages does not retrieve wasted space until you
>> > compact.
>> >
>> > Bloated folders and interrupting compacting are the two most common
>> reasons
>> > for losing messages, but other things can cause it as well, such as
> e-mail
>> > scanning.
>> >
>> > Bottom line is that you should backup OE daily if you value your
> messages.
>> >
>> > At this point, the reason is moot. If you are sure background
>> > compacting
>> was
>> > not involved, then any of these programs may retrieve your messages.
>> >
>> > Macallan Outlook Express Extraction:
>> > http://www.insideoe.com/resources/tools.htm#macallan
>> >
>> > DBXtract:
>> > http://www.oehelp.com/DBXtract/Default.aspx
>> >
>> > DBXpress: {much faster for large files}
>> > http://www.oehelp.com/DBXpress/Default.aspx
>> > --
>> > Bruce Hagen
>> > MS-MVP Outlook Express
>> > Imperial Beach, CA
>> >
>> >
>> > "Larry" <larry328NOSPAM@att.net> wrote in message
>> > news:OjxxpB2jIHA.6084@TK2MSFTNGP06.phx.gbl...
>> > > Yes, Show All Messages is checked and nothing else is checked.
>> > >
>> > > The way this happened was: my computer froze last night and I
> restarted
>> > > it
>> > > by pressing the external restart button on the tower, which I
> regularly
>> do
>> > > when the computer freezes, which happens fairly frequently (Win 98!).
>> But
>> > > there was no compacting of OE going on at the time.
>> > >
>> > > And yes, I regularly follow all those steps for OE maintenance. I
> allow
>> > > up
>> > > to a month of messages in Inbox and Sent box, keeping older messages
> in
>> my
>> > > own custom folders.
>> > >
>> > > But it's still a mystery how this happened. I have never had a saved
>> file
>> > > on the hard drive simply become empty. Could it indicate a hard
>> > > drive
>> > > failure?
>> > >
>> > > Larry
>> > >
>> > >
>> > >
>> > >
>> > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> > > news:ertRD50jIHA.6092@TK2MSFTNGP06.phx.gbl...
>> > >> While in the Inbox, View | Current View. Is Show All Messages
>> > >> checked
>> and
>> > >> nothing else?
>> > >>
>> > >> If that is the case, and the Inbox.dbx file is empty, (130KB is
>> > > essentially
>> > >> empty), In Tools | Options | Maintenance, is: Compact messages in
>> > > background
>> > >> checked? If so, OE was probably compacting the message store when
>> > >> you
>> > >> shut
>> > >> OE down, causing the loss of messages. (Why this option was removed
>> with
>> > >> XP?SP2).
>> > >>
>> > >> Should this be the case, DBXpress run in Extract From Disk Mode has
> the
>> > > best
>> > >> chance to recover messages:
>> > >> http://www.oehelp.com/DBXpress/Default.aspx
>> > >>
>> > >>
>> > >> General precautions for Outlook Express:
>> > >>
>> > >> Do not archive mail in default OE folders. They will eventually
> become
>> > >> corrupt. Create your own user defined folders for storing mail and
> move
>> > > your
>> > >> mail to them. Empty Deleted Items folder regularly. Keep user
>> > >> created
>> > >> folders under 100MB, and Default folders as empty as is feasible.
>> > >>
>> > >> After you are done, follow up by compacting your folders manually
> while
>> > >> working *offline* and do it often.
>> > >>
>> > >> Click on Outlook Express at the top of the folder tree so no folders
>> are
>> > >> open. Then: File | Work Offline (or double click Working Online in
> the
>> > >> Status Bar). File | Folder | Compact all folders. Don't touch
> anything
>> > > until
>> > >> the compacting is completed.
>> > >>
>> > >> Turn off e-mail scanning in your anti-virus program. It is a
> redundant
>> > > layer
>> > >> of protection that eats up CPUs and causes a multitude of problems
> such
>> > >> as
>> > >> time-outs and account setting changes. Your up-to-date A/V program
> will
>> > >> continue to protect you sufficiently. For more, see:
>> > >> http://www.oehelp.com/OETips.aspx#3
>> > >>
>> > >> In Tools | Options | Maintenance: Uncheck Compact messages in
>> background
>> > > and
>> > >> leave it unchecked. {N/A if running XP/SP2}.
>> > >>
>> > >> And backup often.
>> > >>
>> > >> Backup & Restore:
>> > >> http://www.insideoe.com/backup/
>> > >>
>> > >> This is a great two click program:
>> > >>
>> > >> Outlook Express Quick Backup (OEQB)
>> > >> http://www.oehelp.com/OEBackup/Default.aspx
>> > >> --
>> > >> Bruce Hagen
>> > >> MS-MVP Outlook Express
>> > >> Imperial Beach, CA
>> > >>
>> > >>
>> > >> "Larry" <larry328NOSPAM@att.net> wrote in message
>> > >> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
>> > >> > In OE 6, Windows 98, the entire contents of the Inbox just
>> > >> > vanished
>> > > after
>> > >> > restarting computer. There were about 4 weeks of e-mail in there.
>> > >> >
>> > >> > Other folders do not seem to be affected.
>> > >> >
>> > >> > I looked in the Outlook Express folder on my hard drive, and the
>> Inbox
>> > >> > file
>> > >> > at this address:
>> > >> >
>> > >> > C:\WINDOWS\Application
>> > >> >
>> Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
>> > >> > Express
>> > >> >
>> > >> > was down to something like 130 KB, containing just a lot of
>> unreadable
>> > >> > code.
>> > >> >
>> > >> > I normally move Inbox contents to other folders regularly to keep
>> Inbox
>> > >> > from
>> > >> > getting too large.
>> > >> >
>> > >> > I've never seen anything like this. The contents of a huge file
>> simply
>> > >> > vanishing.
>> > >> >
>> > >> >
>> > >> >
>> > >>
>> > >
>> >
>>
>
 
Re: Inbox contents simply vanished

You can get Outlook Express.dbx viewers. Just google it for several
options, some freeware.

"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:OVppJq6jIHA.4076@TK2MSFTNGP05.phx.gbl...
I just went back through all your posts. How large is this Inbox? An empty
Inbox is 59KB. I noted that you mentioned "small", "a couple hundred KB". I
don't know how much mail constitutes 4 weeks worth, but unless they are all
text, a couple hundred KB isn't very much.

I can't help with instructions for Macallan. What do you have in the message
store right now? An Inbox.dbx with the missing messages, and a new
Inbox(1).dbx that you are currently using? Or do you only have one
Inbox.dbx? If only one, that is a whole new ball game, and one you're likely
to lose.

From what I remember reading here in the past, I believe you need to close
OE and then rename the old Inbox to say, Inboxold.dbx. Then drag it to the
desktop and work on it there, but this just fragmented memories.

If you click on a dbx file to open, only Outlook Express can read it. With
Notepad, you will see somewhat meaningless letters and numbers. If they are
all zeros, I believe the file is empty. WordPad is not meant to open them at
all.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Larry" <larry328NOSPAM@att.net> wrote in message
news:Ot0kOT6jIHA.944@TK2MSFTNGP05.phx.gbl...
>
> I downloaded the Macallan Outlook Express Extraction and it doesn't offer
> any instructions or anything. There's no indication of how to go about
> fixing a damaged .dbx file.
>
> The Inbox.dbx is currently working normally, that is, further e-mail I've
> received is my Inbox. Does that mean the Inbox.dbx is working correctly
> on
> some e-mails, while the older e-mails in it are corrupted? What actually
> happens to the .dbx file when the Outlook Express Extraction is run on it?
>
> Another odd thing. When I click on any .dbx file in the Outlook Express
> folder, even the smaller ones, I'm prompted to open it with WordPad
> instead
> of NotePad. Then when I open it, it's nothing but squares. No legible
> characters. As I remember from the past, when I would open a .dbx file I
> would see all the e-mail messages that were in the folder represented by
> that file.
>
> However, in the OE application itself, all my folders (except for the
> disappeared messages from the Inbox) are operating normally.
>
>
>
>
> "Larry" <larry328NOSPAM@att.net> wrote in message
> news:uoC7gl2jIHA.4664@TK2MSFTNGP03.phx.gbl...
>> I compact manually every few weeks, usually after I've moved stuff from
> the
>> Inbox and Sent folder into my custom folders.
>>
>> > Bottom line is that you should backup OE daily if you value your
>> messages.
>>
>> This is news to me. I've never heard of saved files on a computer hard
>> drive simply vanishing, short of a hard drive failure.
>>
>> I will check out the programs you recommend. Thank you.
>>
>> Larry
>>
>>
>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> news:%23Eq4HH2jIHA.1188@TK2MSFTNGP04.phx.gbl...
>> > If background compacting was not checked, how often do you compact
>> manually?
>> > Moving or deleting messages does not retrieve wasted space until you
>> > compact.
>> >
>> > Bloated folders and interrupting compacting are the two most common
>> reasons
>> > for losing messages, but other things can cause it as well, such as
> e-mail
>> > scanning.
>> >
>> > Bottom line is that you should backup OE daily if you value your
> messages.
>> >
>> > At this point, the reason is moot. If you are sure background
>> > compacting
>> was
>> > not involved, then any of these programs may retrieve your messages.
>> >
>> > Macallan Outlook Express Extraction:
>> > http://www.insideoe.com/resources/tools.htm#macallan
>> >
>> > DBXtract:
>> > http://www.oehelp.com/DBXtract/Default.aspx
>> >
>> > DBXpress: {much faster for large files}
>> > http://www.oehelp.com/DBXpress/Default.aspx
>> > --
>> > Bruce Hagen
>> > MS-MVP Outlook Express
>> > Imperial Beach, CA
>> >
>> >
>> > "Larry" <larry328NOSPAM@att.net> wrote in message
>> > news:OjxxpB2jIHA.6084@TK2MSFTNGP06.phx.gbl...
>> > > Yes, Show All Messages is checked and nothing else is checked.
>> > >
>> > > The way this happened was: my computer froze last night and I
> restarted
>> > > it
>> > > by pressing the external restart button on the tower, which I
> regularly
>> do
>> > > when the computer freezes, which happens fairly frequently (Win 98!).
>> But
>> > > there was no compacting of OE going on at the time.
>> > >
>> > > And yes, I regularly follow all those steps for OE maintenance. I
> allow
>> > > up
>> > > to a month of messages in Inbox and Sent box, keeping older messages
> in
>> my
>> > > own custom folders.
>> > >
>> > > But it's still a mystery how this happened. I have never had a saved
>> file
>> > > on the hard drive simply become empty. Could it indicate a hard
>> > > drive
>> > > failure?
>> > >
>> > > Larry
>> > >
>> > >
>> > >
>> > >
>> > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> > > news:ertRD50jIHA.6092@TK2MSFTNGP06.phx.gbl...
>> > >> While in the Inbox, View | Current View. Is Show All Messages
>> > >> checked
>> and
>> > >> nothing else?
>> > >>
>> > >> If that is the case, and the Inbox.dbx file is empty, (130KB is
>> > > essentially
>> > >> empty), In Tools | Options | Maintenance, is: Compact messages in
>> > > background
>> > >> checked? If so, OE was probably compacting the message store when
>> > >> you
>> > >> shut
>> > >> OE down, causing the loss of messages. (Why this option was removed
>> with
>> > >> XP?SP2).
>> > >>
>> > >> Should this be the case, DBXpress run in Extract From Disk Mode has
> the
>> > > best
>> > >> chance to recover messages:
>> > >> http://www.oehelp.com/DBXpress/Default.aspx
>> > >>
>> > >>
>> > >> General precautions for Outlook Express:
>> > >>
>> > >> Do not archive mail in default OE folders. They will eventually
> become
>> > >> corrupt. Create your own user defined folders for storing mail and
> move
>> > > your
>> > >> mail to them. Empty Deleted Items folder regularly. Keep user
>> > >> created
>> > >> folders under 100MB, and Default folders as empty as is feasible.
>> > >>
>> > >> After you are done, follow up by compacting your folders manually
> while
>> > >> working *offline* and do it often.
>> > >>
>> > >> Click on Outlook Express at the top of the folder tree so no folders
>> are
>> > >> open. Then: File | Work Offline (or double click Working Online in
> the
>> > >> Status Bar). File | Folder | Compact all folders. Don't touch
> anything
>> > > until
>> > >> the compacting is completed.
>> > >>
>> > >> Turn off e-mail scanning in your anti-virus program. It is a
> redundant
>> > > layer
>> > >> of protection that eats up CPUs and causes a multitude of problems
> such
>> > >> as
>> > >> time-outs and account setting changes. Your up-to-date A/V program
> will
>> > >> continue to protect you sufficiently. For more, see:
>> > >> http://www.oehelp.com/OETips.aspx#3
>> > >>
>> > >> In Tools | Options | Maintenance: Uncheck Compact messages in
>> background
>> > > and
>> > >> leave it unchecked. {N/A if running XP/SP2}.
>> > >>
>> > >> And backup often.
>> > >>
>> > >> Backup & Restore:
>> > >> http://www.insideoe.com/backup/
>> > >>
>> > >> This is a great two click program:
>> > >>
>> > >> Outlook Express Quick Backup (OEQB)
>> > >> http://www.oehelp.com/OEBackup/Default.aspx
>> > >> --
>> > >> Bruce Hagen
>> > >> MS-MVP Outlook Express
>> > >> Imperial Beach, CA
>> > >>
>> > >>
>> > >> "Larry" <larry328NOSPAM@att.net> wrote in message
>> > >> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
>> > >> > In OE 6, Windows 98, the entire contents of the Inbox just
>> > >> > vanished
>> > > after
>> > >> > restarting computer. There were about 4 weeks of e-mail in there.
>> > >> >
>> > >> > Other folders do not seem to be affected.
>> > >> >
>> > >> > I looked in the Outlook Express folder on my hard drive, and the
>> Inbox
>> > >> > file
>> > >> > at this address:
>> > >> >
>> > >> > C:\WINDOWS\Application
>> > >> >
>> Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
>> > >> > Express
>> > >> >
>> > >> > was down to something like 130 KB, containing just a lot of
>> unreadable
>> > >> > code.
>> > >> >
>> > >> > I normally move Inbox contents to other folders regularly to keep
>> Inbox
>> > >> > from
>> > >> > getting too large.
>> > >> >
>> > >> > I've never seen anything like this. The contents of a huge file
>> simply
>> > >> > vanishing.
>> > >> >
>> > >> >
>> > >> >
>> > >>
>> > >
>> >
>>
>
 
Re: Inbox contents simply vanished



Strange things going on (see below), but I think the problem may be
solvable.

1. The Inbox, prior to the problem, would have been around 80 or 90 MB. As
I said, my procedure is to let it build up for a few weeks and then move a
lot of it into a custom folder. But after the problem occurred, the Inbox
was 130 KB. After I received e-mails since this morning, it went up to
about 400 KB.

2. But here's the strange thing: just now I looked again, and the only
Inbox.dbx in the OE folder has 1.24 MB!!! So somehow it's returned.

3. Yet the Inbox in the OE application is still just the e-mails received
since this morning.

4. When I click on a .dbx file (no matter how small), I get a message
saying "this is too large to open with NOtepad. Open with Wordpad?" When I
say yes, it opens in Wordpad, and the top of the file is just box
characters, but if I scroll down a ways, there is e-mails, html code and so
on.

5. However, if I do the same with Inbox.dbx, all it seems to show is
today's handful of e-mails, rather than the vast store of e-mails from the
last month. Yet the file has 1.24 MB.





"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:OVppJq6jIHA.4076@TK2MSFTNGP05.phx.gbl...
> I just went back through all your posts. How large is this Inbox? An empty
> Inbox is 59KB. I noted that you mentioned "small", "a couple hundred KB".
I
> don't know how much mail constitutes 4 weeks worth, but unless they are
all
> text, a couple hundred KB isn't very much.
>
> I can't help with instructions for Macallan. What do you have in the
message
> store right now? An Inbox.dbx with the missing messages, and a new
> Inbox(1).dbx that you are currently using? Or do you only have one
> Inbox.dbx? If only one, that is a whole new ball game, and one you're
likely
> to lose.
>
> From what I remember reading here in the past, I believe you need to close
> OE and then rename the old Inbox to say, Inboxold.dbx. Then drag it to the
> desktop and work on it there, but this just fragmented memories.
>
> If you click on a dbx file to open, only Outlook Express can read it. With
> Notepad, you will see somewhat meaningless letters and numbers. If they
are
> all zeros, I believe the file is empty. WordPad is not meant to open them
at
> all.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Larry" <larry328NOSPAM@att.net> wrote in message
> news:Ot0kOT6jIHA.944@TK2MSFTNGP05.phx.gbl...
> >
> > I downloaded the Macallan Outlook Express Extraction and it doesn't
offer
> > any instructions or anything. There's no indication of how to go about
> > fixing a damaged .dbx file.
> >
> > The Inbox.dbx is currently working normally, that is, further e-mail
I've
> > received is my Inbox. Does that mean the Inbox.dbx is working correctly
> > on
> > some e-mails, while the older e-mails in it are corrupted? What
actually
> > happens to the .dbx file when the Outlook Express Extraction is run on
it?
> >
> > Another odd thing. When I click on any .dbx file in the Outlook Express
> > folder, even the smaller ones, I'm prompted to open it with WordPad
> > instead
> > of NotePad. Then when I open it, it's nothing but squares. No legible
> > characters. As I remember from the past, when I would open a .dbx file
I
> > would see all the e-mail messages that were in the folder represented by
> > that file.
> >
> > However, in the OE application itself, all my folders (except for the
> > disappeared messages from the Inbox) are operating normally.
> >
> >
> >
> >
> > "Larry" <larry328NOSPAM@att.net> wrote in message
> > news:uoC7gl2jIHA.4664@TK2MSFTNGP03.phx.gbl...
> >> I compact manually every few weeks, usually after I've moved stuff from
> > the
> >> Inbox and Sent folder into my custom folders.
> >>
> >> > Bottom line is that you should backup OE daily if you value your
> >> messages.
> >>
> >> This is news to me. I've never heard of saved files on a computer hard
> >> drive simply vanishing, short of a hard drive failure.
> >>
> >> I will check out the programs you recommend. Thank you.
> >>
> >> Larry
> >>
> >>
> >> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> >> news:%23Eq4HH2jIHA.1188@TK2MSFTNGP04.phx.gbl...
> >> > If background compacting was not checked, how often do you compact
> >> manually?
> >> > Moving or deleting messages does not retrieve wasted space until you
> >> > compact.
> >> >
> >> > Bloated folders and interrupting compacting are the two most common
> >> reasons
> >> > for losing messages, but other things can cause it as well, such as
> > e-mail
> >> > scanning.
> >> >
> >> > Bottom line is that you should backup OE daily if you value your
> > messages.
> >> >
> >> > At this point, the reason is moot. If you are sure background
> >> > compacting
> >> was
> >> > not involved, then any of these programs may retrieve your messages.
> >> >
> >> > Macallan Outlook Express Extraction:
> >> > http://www.insideoe.com/resources/tools.htm#macallan
> >> >
> >> > DBXtract:
> >> > http://www.oehelp.com/DBXtract/Default.aspx
> >> >
> >> > DBXpress: {much faster for large files}
> >> > http://www.oehelp.com/DBXpress/Default.aspx
> >> > --
> >> > Bruce Hagen
> >> > MS-MVP Outlook Express
> >> > Imperial Beach, CA
> >> >
> >> >
> >> > "Larry" <larry328NOSPAM@att.net> wrote in message
> >> > news:OjxxpB2jIHA.6084@TK2MSFTNGP06.phx.gbl...
> >> > > Yes, Show All Messages is checked and nothing else is checked.
> >> > >
> >> > > The way this happened was: my computer froze last night and I
> > restarted
> >> > > it
> >> > > by pressing the external restart button on the tower, which I
> > regularly
> >> do
> >> > > when the computer freezes, which happens fairly frequently (Win
98!).
> >> But
> >> > > there was no compacting of OE going on at the time.
> >> > >
> >> > > And yes, I regularly follow all those steps for OE maintenance. I
> > allow
> >> > > up
> >> > > to a month of messages in Inbox and Sent box, keeping older
messages
> > in
> >> my
> >> > > own custom folders.
> >> > >
> >> > > But it's still a mystery how this happened. I have never had a
saved
> >> file
> >> > > on the hard drive simply become empty. Could it indicate a hard
> >> > > drive
> >> > > failure?
> >> > >
> >> > > Larry
> >> > >
> >> > >
> >> > >
> >> > >
> >> > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> >> > > news:ertRD50jIHA.6092@TK2MSFTNGP06.phx.gbl...
> >> > >> While in the Inbox, View | Current View. Is Show All Messages
> >> > >> checked
> >> and
> >> > >> nothing else?
> >> > >>
> >> > >> If that is the case, and the Inbox.dbx file is empty, (130KB is
> >> > > essentially
> >> > >> empty), In Tools | Options | Maintenance, is: Compact messages in
> >> > > background
> >> > >> checked? If so, OE was probably compacting the message store when
> >> > >> you
> >> > >> shut
> >> > >> OE down, causing the loss of messages. (Why this option was
removed
> >> with
> >> > >> XP?SP2).
> >> > >>
> >> > >> Should this be the case, DBXpress run in Extract From Disk Mode
has
> > the
> >> > > best
> >> > >> chance to recover messages:
> >> > >> http://www.oehelp.com/DBXpress/Default.aspx
> >> > >>
> >> > >>
> >> > >> General precautions for Outlook Express:
> >> > >>
> >> > >> Do not archive mail in default OE folders. They will eventually
> > become
> >> > >> corrupt. Create your own user defined folders for storing mail and
> > move
> >> > > your
> >> > >> mail to them. Empty Deleted Items folder regularly. Keep user
> >> > >> created
> >> > >> folders under 100MB, and Default folders as empty as is feasible.
> >> > >>
> >> > >> After you are done, follow up by compacting your folders manually
> > while
> >> > >> working *offline* and do it often.
> >> > >>
> >> > >> Click on Outlook Express at the top of the folder tree so no
folders
> >> are
> >> > >> open. Then: File | Work Offline (or double click Working Online in
> > the
> >> > >> Status Bar). File | Folder | Compact all folders. Don't touch
> > anything
> >> > > until
> >> > >> the compacting is completed.
> >> > >>
> >> > >> Turn off e-mail scanning in your anti-virus program. It is a
> > redundant
> >> > > layer
> >> > >> of protection that eats up CPUs and causes a multitude of problems
> > such
> >> > >> as
> >> > >> time-outs and account setting changes. Your up-to-date A/V program
> > will
> >> > >> continue to protect you sufficiently. For more, see:
> >> > >> http://www.oehelp.com/OETips.aspx#3
> >> > >>
> >> > >> In Tools | Options | Maintenance: Uncheck Compact messages in
> >> background
> >> > > and
> >> > >> leave it unchecked. {N/A if running XP/SP2}.
> >> > >>
> >> > >> And backup often.
> >> > >>
> >> > >> Backup & Restore:
> >> > >> http://www.insideoe.com/backup/
> >> > >>
> >> > >> This is a great two click program:
> >> > >>
> >> > >> Outlook Express Quick Backup (OEQB)
> >> > >> http://www.oehelp.com/OEBackup/Default.aspx
> >> > >> --
> >> > >> Bruce Hagen
> >> > >> MS-MVP Outlook Express
> >> > >> Imperial Beach, CA
> >> > >>
> >> > >>
> >> > >> "Larry" <larry328NOSPAM@att.net> wrote in message
> >> > >> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
> >> > >> > In OE 6, Windows 98, the entire contents of the Inbox just
> >> > >> > vanished
> >> > > after
> >> > >> > restarting computer. There were about 4 weeks of e-mail in
there.
> >> > >> >
> >> > >> > Other folders do not seem to be affected.
> >> > >> >
> >> > >> > I looked in the Outlook Express folder on my hard drive, and the
> >> Inbox
> >> > >> > file
> >> > >> > at this address:
> >> > >> >
> >> > >> > C:\WINDOWS\Application
> >> > >> >
> >>
Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
> >> > >> > Express
> >> > >> >
> >> > >> > was down to something like 130 KB, containing just a lot of
> >> unreadable
> >> > >> > code.
> >> > >> >
> >> > >> > I normally move Inbox contents to other folders regularly to
keep
> >> Inbox
> >> > >> > from
> >> > >> > getting too large.
> >> > >> >
> >> > >> > I've never seen anything like this. The contents of a huge file
> >> simply
> >> > >> > vanishing.
> >> > >> >
> >> > >> >
> >> > >> >
> >> > >>
> >> > >
> >> >
> >>
> >
>
 
Re: Inbox contents simply vanished

This gets stranger by the moment and is truly unique. (Unless you are
looking in message store folders for two different identities). I have never
seen the size of a dbx file get small, and then large again to the extent
you say. If it was me, this is what I would do.

Create a new folder and move all your existing Inbox mail to it so you at
least don't lose that.

Close OE and in Windows Explorer, drag the Inbox.dbx file to the Desktop.
Rename the Inbox.dbx file on the Desktop to Saved Mail.dbx. A new, empty
Inbox will be created when you open OE.

Open OE and create a folder called Saved Mail. Open the new folder and then
close OE. (You must do this). Go back to Windows Explorer and expand the
path to the Message Store folder for your OE identity, but don't open it.
Click on the Desktop and drag the file from the Desktop in the right hand
pane to the OE store folder in the left pane. Prompt - "Do you want to
overwrite......."? Click Yes.

Do the messages appear in the Saved Mail folder? If not, drag it back out of
the message store to the Desktop for safe keeping while we figure out where
to go next.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA



"Larry" <larry328NOSPAM@att.net> wrote in message
news:eEDiT87jIHA.3400@TK2MSFTNGP03.phx.gbl...
>
>
> Strange things going on (see below), but I think the problem may be
> solvable.
>
> 1. The Inbox, prior to the problem, would have been around 80 or 90 MB.
> As
> I said, my procedure is to let it build up for a few weeks and then move a
> lot of it into a custom folder. But after the problem occurred, the Inbox
> was 130 KB. After I received e-mails since this morning, it went up to
> about 400 KB.
>
> 2. But here's the strange thing: just now I looked again, and the only
> Inbox.dbx in the OE folder has 1.24 MB!!! So somehow it's returned.
>
> 3. Yet the Inbox in the OE application is still just the e-mails received
> since this morning.
>
> 4. When I click on a .dbx file (no matter how small), I get a message
> saying "this is too large to open with NOtepad. Open with Wordpad?" When
> I
> say yes, it opens in Wordpad, and the top of the file is just box
> characters, but if I scroll down a ways, there is e-mails, html code and
> so
> on.
>
> 5. However, if I do the same with Inbox.dbx, all it seems to show is
> today's handful of e-mails, rather than the vast store of e-mails from the
> last month. Yet the file has 1.24 MB.
>
>
>
>
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:OVppJq6jIHA.4076@TK2MSFTNGP05.phx.gbl...
>> I just went back through all your posts. How large is this Inbox? An
>> empty
>> Inbox is 59KB. I noted that you mentioned "small", "a couple hundred KB".
> I
>> don't know how much mail constitutes 4 weeks worth, but unless they are
> all
>> text, a couple hundred KB isn't very much.
>>
>> I can't help with instructions for Macallan. What do you have in the
> message
>> store right now? An Inbox.dbx with the missing messages, and a new
>> Inbox(1).dbx that you are currently using? Or do you only have one
>> Inbox.dbx? If only one, that is a whole new ball game, and one you're
> likely
>> to lose.
>>
>> From what I remember reading here in the past, I believe you need to
>> close
>> OE and then rename the old Inbox to say, Inboxold.dbx. Then drag it to
>> the
>> desktop and work on it there, but this just fragmented memories.
>>
>> If you click on a dbx file to open, only Outlook Express can read it.
>> With
>> Notepad, you will see somewhat meaningless letters and numbers. If they
> are
>> all zeros, I believe the file is empty. WordPad is not meant to open them
> at
>> all.
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "Larry" <larry328NOSPAM@att.net> wrote in message
>> news:Ot0kOT6jIHA.944@TK2MSFTNGP05.phx.gbl...
>> >
>> > I downloaded the Macallan Outlook Express Extraction and it doesn't
> offer
>> > any instructions or anything. There's no indication of how to go about
>> > fixing a damaged .dbx file.
>> >
>> > The Inbox.dbx is currently working normally, that is, further e-mail
> I've
>> > received is my Inbox. Does that mean the Inbox.dbx is working
>> > correctly
>> > on
>> > some e-mails, while the older e-mails in it are corrupted? What
> actually
>> > happens to the .dbx file when the Outlook Express Extraction is run on
> it?
>> >
>> > Another odd thing. When I click on any .dbx file in the Outlook
>> > Express
>> > folder, even the smaller ones, I'm prompted to open it with WordPad
>> > instead
>> > of NotePad. Then when I open it, it's nothing but squares. No legible
>> > characters. As I remember from the past, when I would open a .dbx file
> I
>> > would see all the e-mail messages that were in the folder represented
>> > by
>> > that file.
>> >
>> > However, in the OE application itself, all my folders (except for the
>> > disappeared messages from the Inbox) are operating normally.
>> >
>> >
>> >
>> >
>> > "Larry" <larry328NOSPAM@att.net> wrote in message
>> > news:uoC7gl2jIHA.4664@TK2MSFTNGP03.phx.gbl...
>> >> I compact manually every few weeks, usually after I've moved stuff
>> >> from
>> > the
>> >> Inbox and Sent folder into my custom folders.
>> >>
>> >> > Bottom line is that you should backup OE daily if you value your
>> >> messages.
>> >>
>> >> This is news to me. I've never heard of saved files on a computer
>> >> hard
>> >> drive simply vanishing, short of a hard drive failure.
>> >>
>> >> I will check out the programs you recommend. Thank you.
>> >>
>> >> Larry
>> >>
>> >>
>> >> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> >> news:%23Eq4HH2jIHA.1188@TK2MSFTNGP04.phx.gbl...
>> >> > If background compacting was not checked, how often do you compact
>> >> manually?
>> >> > Moving or deleting messages does not retrieve wasted space until you
>> >> > compact.
>> >> >
>> >> > Bloated folders and interrupting compacting are the two most common
>> >> reasons
>> >> > for losing messages, but other things can cause it as well, such as
>> > e-mail
>> >> > scanning.
>> >> >
>> >> > Bottom line is that you should backup OE daily if you value your
>> > messages.
>> >> >
>> >> > At this point, the reason is moot. If you are sure background
>> >> > compacting
>> >> was
>> >> > not involved, then any of these programs may retrieve your messages.
>> >> >
>> >> > Macallan Outlook Express Extraction:
>> >> > http://www.insideoe.com/resources/tools.htm#macallan
>> >> >
>> >> > DBXtract:
>> >> > http://www.oehelp.com/DBXtract/Default.aspx
>> >> >
>> >> > DBXpress: {much faster for large files}
>> >> > http://www.oehelp.com/DBXpress/Default.aspx
>> >> > --
>> >> > Bruce Hagen
>> >> > MS-MVP Outlook Express
>> >> > Imperial Beach, CA
>> >> >
>> >> >
>> >> > "Larry" <larry328NOSPAM@att.net> wrote in message
>> >> > news:OjxxpB2jIHA.6084@TK2MSFTNGP06.phx.gbl...
>> >> > > Yes, Show All Messages is checked and nothing else is checked.
>> >> > >
>> >> > > The way this happened was: my computer froze last night and I
>> > restarted
>> >> > > it
>> >> > > by pressing the external restart button on the tower, which I
>> > regularly
>> >> do
>> >> > > when the computer freezes, which happens fairly frequently (Win
> 98!).
>> >> But
>> >> > > there was no compacting of OE going on at the time.
>> >> > >
>> >> > > And yes, I regularly follow all those steps for OE maintenance. I
>> > allow
>> >> > > up
>> >> > > to a month of messages in Inbox and Sent box, keeping older
> messages
>> > in
>> >> my
>> >> > > own custom folders.
>> >> > >
>> >> > > But it's still a mystery how this happened. I have never had a
> saved
>> >> file
>> >> > > on the hard drive simply become empty. Could it indicate a hard
>> >> > > drive
>> >> > > failure?
>> >> > >
>> >> > > Larry
>> >> > >
>> >> > >
>> >> > >
>> >> > >
>> >> > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> >> > > news:ertRD50jIHA.6092@TK2MSFTNGP06.phx.gbl...
>> >> > >> While in the Inbox, View | Current View. Is Show All Messages
>> >> > >> checked
>> >> and
>> >> > >> nothing else?
>> >> > >>
>> >> > >> If that is the case, and the Inbox.dbx file is empty, (130KB is
>> >> > > essentially
>> >> > >> empty), In Tools | Options | Maintenance, is: Compact messages in
>> >> > > background
>> >> > >> checked? If so, OE was probably compacting the message store when
>> >> > >> you
>> >> > >> shut
>> >> > >> OE down, causing the loss of messages. (Why this option was
> removed
>> >> with
>> >> > >> XP?SP2).
>> >> > >>
>> >> > >> Should this be the case, DBXpress run in Extract From Disk Mode
> has
>> > the
>> >> > > best
>> >> > >> chance to recover messages:
>> >> > >> http://www.oehelp.com/DBXpress/Default.aspx
>> >> > >>
>> >> > >>
>> >> > >> General precautions for Outlook Express:
>> >> > >>
>> >> > >> Do not archive mail in default OE folders. They will eventually
>> > become
>> >> > >> corrupt. Create your own user defined folders for storing mail
>> >> > >> and
>> > move
>> >> > > your
>> >> > >> mail to them. Empty Deleted Items folder regularly. Keep user
>> >> > >> created
>> >> > >> folders under 100MB, and Default folders as empty as is feasible.
>> >> > >>
>> >> > >> After you are done, follow up by compacting your folders manually
>> > while
>> >> > >> working *offline* and do it often.
>> >> > >>
>> >> > >> Click on Outlook Express at the top of the folder tree so no
> folders
>> >> are
>> >> > >> open. Then: File | Work Offline (or double click Working Online
>> >> > >> in
>> > the
>> >> > >> Status Bar). File | Folder | Compact all folders. Don't touch
>> > anything
>> >> > > until
>> >> > >> the compacting is completed.
>> >> > >>
>> >> > >> Turn off e-mail scanning in your anti-virus program. It is a
>> > redundant
>> >> > > layer
>> >> > >> of protection that eats up CPUs and causes a multitude of
>> >> > >> problems
>> > such
>> >> > >> as
>> >> > >> time-outs and account setting changes. Your up-to-date A/V
>> >> > >> program
>> > will
>> >> > >> continue to protect you sufficiently. For more, see:
>> >> > >> http://www.oehelp.com/OETips.aspx#3
>> >> > >>
>> >> > >> In Tools | Options | Maintenance: Uncheck Compact messages in
>> >> background
>> >> > > and
>> >> > >> leave it unchecked. {N/A if running XP/SP2}.
>> >> > >>
>> >> > >> And backup often.
>> >> > >>
>> >> > >> Backup & Restore:
>> >> > >> http://www.insideoe.com/backup/
>> >> > >>
>> >> > >> This is a great two click program:
>> >> > >>
>> >> > >> Outlook Express Quick Backup (OEQB)
>> >> > >> http://www.oehelp.com/OEBackup/Default.aspx
>> >> > >> --
>> >> > >> Bruce Hagen
>> >> > >> MS-MVP Outlook Express
>> >> > >> Imperial Beach, CA
>> >> > >>
>> >> > >>
>> >> > >> "Larry" <larry328NOSPAM@att.net> wrote in message
>> >> > >> news:eLNm3YwjIHA.1204@TK2MSFTNGP03.phx.gbl...
>> >> > >> > In OE 6, Windows 98, the entire contents of the Inbox just
>> >> > >> > vanished
>> >> > > after
>> >> > >> > restarting computer. There were about 4 weeks of e-mail in
> there.
>> >> > >> >
>> >> > >> > Other folders do not seem to be affected.
>> >> > >> >
>> >> > >> > I looked in the Outlook Express folder on my hard drive, and
>> >> > >> > the
>> >> Inbox
>> >> > >> > file
>> >> > >> > at this address:
>> >> > >> >
>> >> > >> > C:\WINDOWS\Application
>> >> > >> >
>> >>
> Data\Identities\{9226D728-E116-11DA-8D61-00045A5FABE0}\Microsoft\Outlook
>> >> > >> > Express
>> >> > >> >
>> >> > >> > was down to something like 130 KB, containing just a lot of
>> >> unreadable
>> >> > >> > code.
>> >> > >> >
>> >> > >> > I normally move Inbox contents to other folders regularly to
> keep
>> >> Inbox
>> >> > >> > from
>> >> > >> > getting too large.
>> >> > >> >
>> >> > >> > I've never seen anything like this. The contents of a huge
>> >> > >> > file
>> >> simply
>> >> > >> > vanishing.
>> >> > >> >
>> >> > >> >
>> >> > >> >
>> >> > >>
>> >> > >
>> >> >
>> >>
>> >
>>
>
 
Re: Inbox contents simply vanished


Bruce,

I've done all the steps.

Nothing appears in the Saved Mail folder. Also, when I open Saved Mail.dbx,
it's the same as before: even though the file is 1.24 MB, there are just
the e-mails from yesterday.

I've moved the Saved Mail.dbx back to Desktop.

Until tomorrow.

Many thanks for your help.

Larry




"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:eBNpaJ8jIHA.5820@TK2MSFTNGP04.phx.gbl...
> This gets stranger by the moment and is truly unique. (Unless you are
> looking in message store folders for two different identities). I have
never
> seen the size of a dbx file get small, and then large again to the extent
> you say. If it was me, this is what I would do.
>
> Create a new folder and move all your existing Inbox mail to it so you at
> least don't lose that.
>
> Close OE and in Windows Explorer, drag the Inbox.dbx file to the Desktop.
> Rename the Inbox.dbx file on the Desktop to Saved Mail.dbx. A new, empty
> Inbox will be created when you open OE.
>
> Open OE and create a folder called Saved Mail. Open the new folder and
then
> close OE. (You must do this). Go back to Windows Explorer and expand the
> path to the Message Store folder for your OE identity, but don't open it.
> Click on the Desktop and drag the file from the Desktop in the right hand
> pane to the OE store folder in the left pane. Prompt - "Do you want to
> overwrite......."? Click Yes.
>
> Do the messages appear in the Saved Mail folder? If not, drag it back out
of
> the message store to the Desktop for safe keeping while we figure out
where
> to go next.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
>
> "Larry" <larry328NOSPAM@att.net> wrote in message
> news:eEDiT87jIHA.3400@TK2MSFTNGP03.phx.gbl...
> >
> >
> > Strange things going on (see below), but I think the problem may be
> > solvable.
> >
> > 1. The Inbox, prior to the problem, would have been around 80 or 90 MB.
> > As
> > I said, my procedure is to let it build up for a few weeks and then move
a
> > lot of it into a custom folder. But after the problem occurred, the
Inbox
> > was 130 KB. After I received e-mails since this morning, it went up to
> > about 400 KB.
> >
> > 2. But here's the strange thing: just now I looked again, and the only
> > Inbox.dbx in the OE folder has 1.24 MB!!! So somehow it's returned.
> >
> > 3. Yet the Inbox in the OE application is still just the e-mails
received
> > since this morning.
> >
> > 4. When I click on a .dbx file (no matter how small), I get a message
> > saying "this is too large to open with NOtepad. Open with Wordpad?"
When
> > I
> > say yes, it opens in Wordpad, and the top of the file is just box
> > characters, but if I scroll down a ways, there is e-mails, html code and
> > so
> > on.
> >
> > 5. However, if I do the same with Inbox.dbx, all it seems to show is
> > today's handful of e-mails, rather than the vast store of e-mails from
the
> > last month. Yet the file has 1.24 MB.
> >
 
Re: Inbox contents simply vanished

> I haven't been following this thread but this confuses me. How did you
determine the size of it when it was 400KB? And when it was 1.24 MB?

By seeing the size of the Inbox.dbx file in Windows Explorer.

> > 2. Get any of the many programs to extract messages from .dbx files and
run
> it

I did try OE Extract and it doesn't do anything and provides no
instructions, so I guess one of the nonfreeware apps is next.


"dadiOH" <someone@fuggetit.com> wrote in message
news:eGJ5QW$jIHA.4120@TK2MSFTNGP06.phx.gbl...
> Larry wrote:
> > Strange things going on (see below), but I think the problem may be
> > solvable.
> >
> > 1. The Inbox, prior to the problem, would have been around 80 or 90
> > MB. As I said, my procedure is to let it build up for a few weeks
> > and then move a lot of it into a custom folder. But after the
> > problem occurred, the Inbox was 130 KB. After I received e-mails
> > since this morning, it went up to about 400 KB.
> >
> > 2. But here's the strange thing: just now I looked again, and the
> > only Inbox.dbx in the OE folder has 1.24 MB!!! So somehow it's
> > returned.
>
> I haven't been following this thread but this confuses me. How did you
> determine the size of it when it was 400KB? And when it was 1.24 MB?
> ________________
>
> > 3. Yet the Inbox in the OE application is still just the e-mails
> > received since this morning.
>
> Because it is screwed up. That is, whatever methodology used to determine
> messages start/end and/or count is wrong. Like a file that has its EOF in
> the wrong place/
> __________________
>
> This is what I'd do...
>
> 1. Save a copy of Inbox.dbx somewhere
>
> 2. Get any of the many programs to extract messages from .dbx files and
run
> it
>
> 3. If it is successful in getting your messages, save them as MAIL (
i.e.,
> *.eml - separate, discrete messages) in a folder on your desktop.
>
> If not successful, forget what follows.
>
> 4. Delete Inbox.dbx using Explorer
>
> 5. Open OE and display its Inbox - which should now be empty
>
> 6. Select all the recovered email messages in your temporary desktop
folder
> and drag them to the OE pane where they would normally be displayed.
>
> 7. Close OE
>
> dadiOH
>
>
 
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