Re: What in the world was Microsoft thinking......
Okay, there are two responses to your problem worth listening to, from
Mike Hall and ZachD. Well 3 if you include mine which I hope you do.
Only ZachD can look up your incident report, and then only if you
provide the number he asked you for, please do so it will be in your
best interests.
Microsoft are not really responsible if you bought a system
pre-installed by Acer. Acer are responsible, Best Buy are just cheap
machine peddlers with a technical skill level far below zero. People
here however will try to help you out for free - your investment will
amount to patience and some trial and error. However there ARE some
issues we ALL feel that Microsoft "Should" address and most here are
honest enough to admit that.
So Mike already suggested "Open Office" which is free - and works well.
What else do you want your computer to be able to do? If you can explain
what you need the community here will try to find your best way to
achieve that.
It is no use complaining here to Bill Gates - he is not here - and
especially do not listen to the argumentative idiots who insist that
your problems are somehow due to your being stupid, they do not help
you, Microsoft or anyone else, they exist simply for their own
appeasement and gratification. They also know who they are and who I
refer to. If they choose to respond to this you will of course know who
they are too
So you tell us what specific problems you have had, what you want to be
able to do and some detail about the system you bought. Also mention any
software that came with it, such as anti virus programs and things.
ahougaard wrote:
> What in the world was microsoft thinking putting this on the market. What is
> worst is why companies like Acer who have not trained their people on vista
> are putting it on their freshly built system and fools like me purchase one.
> I spent good hard earned money that was by the very blood and sweat of my
> husband who works 80 hour weeks to purchase and pay our bills. Our old
> system died and we bought into the hype of Best Buys how great this was
> Bull and Capital BULL. We live pay check to pay check...my retirement is a
> nightmare and you aren't making things any easier.....
>
> Mr. Gates have you ever had to choose between working part-time online and
> trying to pay for your medical and buying software because the companies you
> work for insist on the new crap you have out? Have YOU?
>
> I had problems from day one and I start going on a merry-go-round with
> microsoft best buy and acer. Microsoft said I needed to go back to the
> manufacture, went to Acer and they said to go to Best Buy's, because they
> have not been trained on Vista, and Best buys sent me back to Microsoft.
> When do I get off, it is making me dizzy!?!
>
> 1. I was told from square one that my office pro xp would work with the
> system. That is only partically correct.
>
> 2. I was told by Acer they were forced into putting this and imprint vista
> on the motherboards so no one who bought any of their machines could go back
> to a former operating system, Why?
>
> 3. Most of the office programs out there do not work well with Vista. The
> program is so large you have to have a 2 to 3 gig memory to run the darn
> thing. It does not play well with others!!!!!!!
>
> 4. I am now told that Microsoft will shortly not even talk to anyone with
> less than a Microsoft office 2003 or better on their machines even in paid
> tech support. I got that from two of your senior techs Mr. Gates.
>
> 5. I am handicapped and I cannot work...that is no one problem according to
> your staff from overseas who are insensitive and rude. They treat people
> like crap and we are suppose to tolerate it and pay for it at the same time.
>
> 6. I can not afford to go out and buy new office software and that is a
> fact and God himself can back me up. Want to donate I doubt that in the
> highest respect I can give you.
>
> Why?I was once promised from one of your top people to send me Expressions
> Web and they sent me a copy that does not work correctly. They promised to
> resend it out. Well it has been a year and I still haven't seen it
> Mr........I email you recently about it.
>
> Why did he send me a free copy, because I was insulted by a member of your
> staff while the supervisor was listening. I was called stupid and treated
> like dirt and called other names.
>
> 7. My office Pro xp stopped working yesterday for the third time. Had to
> reinstall it again. How many more times will this happen with Vista?
>
> Well Mr. Gates you got a great company and I have stuck by you through all
> of the past 20 years and never felt you did me wrong, but over the past two
> years I have been changing my mind about Microsoft.
>
> Can you really afford to throw your customers under the bus so to speak and
> just walk away?
>
> How many times can you do this before people just stop believing in
> Microsoft and start going else where?
>
> You got some problems to resolve and I got some serious thinking to do.
>
> If you want to talk to me, I am listening. But I can guarntee you I will
> never have these issues addressed by microsoft. That is why they have the
> perveribal carpet to sweep any unpleasantness under the carpet. I may no
> longer hold a job but I am not stupid, being handicapped does not create a
> lesser person. Your staff seems to think so.
> Was this post helpful to you?
>
>