J
JS
Guest
Re: registry help,please!
When I clicked on "view updates" I got a page fault msg. that had something
about "ddhelp",then I got the blue screen.After that, I am not sure, I may
have tried to reboot.
"Gary S. Terhune" <none> wrote in message
news:Ouz%23dJhgIHA.2268@TK2MSFTNGP02.phx.gbl...
> "POW"? Froze the screen? Rebooted itself? Died altogether as if the cord
> was pulled?
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> www.grystmill.com
>
> "JS" <sivwrong@fred.com> wrote in message
> news:eNJba5ggIHA.5280@TK2MSFTNGP02.phx.gbl...
>> Ok, Gary, I think I have been skipping around a little.
>> 1. my machine will not start normally.
>> 2.I can only go to option #5"command prompt only"(shift-f5)
>> 3.when I run scanreg, I get the msg thats says"you do not have extended
>> memory driver"
>> 4.I got a critical update notice from MS and got online(dialup) and when
>> I clicked on "view updates" POW!
>> Is that better? I have made some other posts that may help or confuse
>> further. We'll get this done!
>> Thanks,
>> Jim
>> "Gary S. Terhune" <none> wrote in message
>> news:e5PrWnggIHA.5160@TK2MSFTNGP05.phx.gbl...
>>> OK, now I need to make sure what's what:
>>>
>>> Your machine won't start normally, or will it?
>>>
>>> When you currently start, without a floppy boot disk, you get an option
>>> "Command Prompt Only" and no other option? Or is that just the one
>>> that's highlighted? Or are you simply trying to run SCANREG?
>>>
>>> Is it only when you get the Command Prompt and run SCANREG that you get
>>> the memory errors?
>>>
>>> Do you know what made your machine crashing the first place? Does it do
>>> it often?
>>>
>>> --
>>> Gary S. Terhune
>>> MS-MVP Shell/User
>>> www.grystmill.com
>>>
>>> "JS" <sivwrong@fred.com> wrote in message
>>> news:%23C90PaggIHA.4376@TK2MSFTNGP05.phx.gbl...
>>>> ok guys, I am a little confused on the order of things that I am
>>>> supposed to do.
>>>> I did scanreg and it told me about the himem and extended memory
>>>> driver.
>>>> I have made a boot disk,(although I am not sure what to do with it and
>>>> when.)
>>>> I did the edit c:config.sys thing in the blue screen(C:config.sys on
>>>> top) I added the "device" line here.
>>>> When I did the alt-f-s , a search thing came up.I didnt know what to do
>>>> then, so I esc and did alt f-x and it said it was saved.
>>>> I use the reset button to restart and nothing is different.Still comes
>>>> up in the setup with command prompt only highlighted.
>>>> I am pretty good on the step-by-step concept, so if you can tell me
>>>> what to do next, I would appreciate it.
>>>> Thanks for your help,
>>>> Jim
>>>>
>>>> "Gary S. Terhune" <none> wrote in message
>>>> news:%23GIga$ZgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>> CORRECTION: Referring to the following part:
>>>>>> EDIT C:\CONFIG.SYS
>>>>>> (That opens the file for editing. Input the following line
>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>
>>>>> Before you can input anything, press END and then ENTER, to get a new
>>>>> line.
>>>>>
>>>>> --
>>>>> Gary S. Terhune
>>>>> MS-MVP Shell/User
>>>>> www.grystmill.com
>>>>>
>>>>> "Gary S. Terhune" <none> wrote in message
>>>>> news:%23XS434ZgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>> (Be sure to read all the way through before doing anything.)
>>>>>>
>>>>>> Your symptoms point to a possible RAM failure. Suggest you stop right
>>>>>> here
>>>>>> and test your RAM using floppy-based tools like, DocMemory from
>>>>>> http://www.simmtester.com/. See here for lots more RAM diagnostic
>>>>>> hints:
>>>>>> http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
>>>>>> problem, then continue.
>>>>>>
>>>>>> "C:\>" IS the Command Prompt. The '>' character is the Prompt part,
>>>>>> the
>>>>>> 'C:\' part is the Directory in which the Prompt is set to exist.
>>>>>> Unless you
>>>>>> need to change the root directory (C:\), that part of the command is
>>>>>> inherent -- you only HAVE TO input what comes after that, but you CAN
>>>>>> input
>>>>>> C:\ to start new commands if you want to.
>>>>>>
>>>>>> OK, we'll do it step by step. Each line below that is in ALL CAPS is
>>>>>> a
>>>>>> command or data input -- input those lines and press enter at the end
>>>>>> of
>>>>>> those lines. (You don't have to use ALL CAPS, it's just a way to help
>>>>>> you
>>>>>> read this message.) You do all this from a floppy boot disk, of
>>>>>> course.
>>>>>>
>>>>>> First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
>>>>>> DIR C:\WINDOWS\HIMEM.SYS
>>>>>>
>>>>>> Do you get an error or do you get file info for HIMEM.SYS? If error,
>>>>>> quit
>>>>>> now and report back. We'll go looking for it. But, assuming the file
>>>>>> is
>>>>>> where we expect it to be -- it usually is but may be elsewhere in
>>>>>> older DOS
>>>>>> and/or WIN95 that have been upgraded, or new but modified 98/98SE
>>>>>> systems --
>>>>>> continue with the following:
>>>>>>
>>>>>> EDIT C:\CONFIG.SYS
>>>>>> (That opens the file for editing. Input the following line
>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>
>>>>>> Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close
>>>>>> the file.
>>>>>> Remove the floppy disk and then restart. What happens?
>>>>>>
>>>>>> --
>>>>>> Gary S. Terhune
>>>>>> MS-MVP Shell/User
>>>>>> www.grystmill.com
>>>>>>
>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>> news:O8EN3SXgIHA.1132@TK2MSFTNGP06.phx.gbl...
>>>>>>> OK, I got scanreg to work and it says that there is no extended
>>>>>>> memory
>>>>>>> driver. Something about himem.sys
>>>>>>> It says to add line to boot drive: device=C:\windows\himem.sys
>>>>>>> How do I do this? I have the 98cd, if that helps. Would this be
>>>>>>> covered on
>>>>>>> the MS website? I need this to be fixed by mon.am it is for
>>>>>>> business.
>>>>>>> Thanks,
>>>>>>> Jim
>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>> news:OqiXakWgIHA.1212@TK2MSFTNGP05.phx.gbl...
>>>>>>>> So, am I trying to make an extra step by trying to get "command
>>>>>>>> prompt
>>>>>>>> only" to work? I type scanreg from where it is right now?
>>>>>>>> I was thinking that I had to start it up first. I don't know what
>>>>>>>> you
>>>>>>>> mean by "chose backup"?
>>>>>>>> Thanks Gary,
>>>>>>>> Jim
>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>> news:eLKo1TWgIHA.3352@TK2MSFTNGP04.phx.gbl...
>>>>>>>>> Yes, the command is SCANREG (all by itself.) Choose backup based
>>>>>>>>> upon
>>>>>>>>> date, not filename. I'll let someone else explain the arcania of
>>>>>>>>> the
>>>>>>>>> Command Prompt.
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Gary S. Terhune
>>>>>>>>> MS-MVP Shell/User
>>>>>>>>> www.grystmill.com
>>>>>>>>>
>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>> news:uMd3irVgIHA.5036@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>> Greetings,
>>>>>>>>>> Today, my 98 pc crashed and when I restarted it, it came up in
>>>>>>>>>> the mode
>>>>>>>>>> where you get 5 or so choices, normal, safe mode,etc. The #5
>>>>>>>>>> "command
>>>>>>>>>> prompt only" was highlighted and I couldn't choose another, and
>>>>>>>>>> all I
>>>>>>>>>> see is the C:\> . What command do I put in to get it started
>>>>>>>>>> again. I
>>>>>>>>>> put in the # 5 and "command prompt only" and got "bad command" on
>>>>>>>>>> both.
>>>>>>>>>> It also said to run scanreg when it gets started. Is "scanreg"
>>>>>>>>>> the
>>>>>>>>>> command I use to start that? Do I need C: only? what are the
>>>>>>>>>> other two
>>>>>>>>>> symbols for? Any other suggestions are appreciated.
>>>>>>>>>> Jim
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>
When I clicked on "view updates" I got a page fault msg. that had something
about "ddhelp",then I got the blue screen.After that, I am not sure, I may
have tried to reboot.
"Gary S. Terhune" <none> wrote in message
news:Ouz%23dJhgIHA.2268@TK2MSFTNGP02.phx.gbl...
> "POW"? Froze the screen? Rebooted itself? Died altogether as if the cord
> was pulled?
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> www.grystmill.com
>
> "JS" <sivwrong@fred.com> wrote in message
> news:eNJba5ggIHA.5280@TK2MSFTNGP02.phx.gbl...
>> Ok, Gary, I think I have been skipping around a little.
>> 1. my machine will not start normally.
>> 2.I can only go to option #5"command prompt only"(shift-f5)
>> 3.when I run scanreg, I get the msg thats says"you do not have extended
>> memory driver"
>> 4.I got a critical update notice from MS and got online(dialup) and when
>> I clicked on "view updates" POW!
>> Is that better? I have made some other posts that may help or confuse
>> further. We'll get this done!
>> Thanks,
>> Jim
>> "Gary S. Terhune" <none> wrote in message
>> news:e5PrWnggIHA.5160@TK2MSFTNGP05.phx.gbl...
>>> OK, now I need to make sure what's what:
>>>
>>> Your machine won't start normally, or will it?
>>>
>>> When you currently start, without a floppy boot disk, you get an option
>>> "Command Prompt Only" and no other option? Or is that just the one
>>> that's highlighted? Or are you simply trying to run SCANREG?
>>>
>>> Is it only when you get the Command Prompt and run SCANREG that you get
>>> the memory errors?
>>>
>>> Do you know what made your machine crashing the first place? Does it do
>>> it often?
>>>
>>> --
>>> Gary S. Terhune
>>> MS-MVP Shell/User
>>> www.grystmill.com
>>>
>>> "JS" <sivwrong@fred.com> wrote in message
>>> news:%23C90PaggIHA.4376@TK2MSFTNGP05.phx.gbl...
>>>> ok guys, I am a little confused on the order of things that I am
>>>> supposed to do.
>>>> I did scanreg and it told me about the himem and extended memory
>>>> driver.
>>>> I have made a boot disk,(although I am not sure what to do with it and
>>>> when.)
>>>> I did the edit c:config.sys thing in the blue screen(C:config.sys on
>>>> top) I added the "device" line here.
>>>> When I did the alt-f-s , a search thing came up.I didnt know what to do
>>>> then, so I esc and did alt f-x and it said it was saved.
>>>> I use the reset button to restart and nothing is different.Still comes
>>>> up in the setup with command prompt only highlighted.
>>>> I am pretty good on the step-by-step concept, so if you can tell me
>>>> what to do next, I would appreciate it.
>>>> Thanks for your help,
>>>> Jim
>>>>
>>>> "Gary S. Terhune" <none> wrote in message
>>>> news:%23GIga$ZgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>> CORRECTION: Referring to the following part:
>>>>>> EDIT C:\CONFIG.SYS
>>>>>> (That opens the file for editing. Input the following line
>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>
>>>>> Before you can input anything, press END and then ENTER, to get a new
>>>>> line.
>>>>>
>>>>> --
>>>>> Gary S. Terhune
>>>>> MS-MVP Shell/User
>>>>> www.grystmill.com
>>>>>
>>>>> "Gary S. Terhune" <none> wrote in message
>>>>> news:%23XS434ZgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>> (Be sure to read all the way through before doing anything.)
>>>>>>
>>>>>> Your symptoms point to a possible RAM failure. Suggest you stop right
>>>>>> here
>>>>>> and test your RAM using floppy-based tools like, DocMemory from
>>>>>> http://www.simmtester.com/. See here for lots more RAM diagnostic
>>>>>> hints:
>>>>>> http://tinyurl.com/2wehd3 If a day's worth of testing doesn't show a
>>>>>> problem, then continue.
>>>>>>
>>>>>> "C:\>" IS the Command Prompt. The '>' character is the Prompt part,
>>>>>> the
>>>>>> 'C:\' part is the Directory in which the Prompt is set to exist.
>>>>>> Unless you
>>>>>> need to change the root directory (C:\), that part of the command is
>>>>>> inherent -- you only HAVE TO input what comes after that, but you CAN
>>>>>> input
>>>>>> C:\ to start new commands if you want to.
>>>>>>
>>>>>> OK, we'll do it step by step. Each line below that is in ALL CAPS is
>>>>>> a
>>>>>> command or data input -- input those lines and press enter at the end
>>>>>> of
>>>>>> those lines. (You don't have to use ALL CAPS, it's just a way to help
>>>>>> you
>>>>>> read this message.) You do all this from a floppy boot disk, of
>>>>>> course.
>>>>>>
>>>>>> First, determine if HIMEM.SYS exists in C:\WINDOWS with this command:
>>>>>> DIR C:\WINDOWS\HIMEM.SYS
>>>>>>
>>>>>> Do you get an error or do you get file info for HIMEM.SYS? If error,
>>>>>> quit
>>>>>> now and report back. We'll go looking for it. But, assuming the file
>>>>>> is
>>>>>> where we expect it to be -- it usually is but may be elsewhere in
>>>>>> older DOS
>>>>>> and/or WIN95 that have been upgraded, or new but modified 98/98SE
>>>>>> systems --
>>>>>> continue with the following:
>>>>>>
>>>>>> EDIT C:\CONFIG.SYS
>>>>>> (That opens the file for editing. Input the following line
>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>
>>>>>> Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to close
>>>>>> the file.
>>>>>> Remove the floppy disk and then restart. What happens?
>>>>>>
>>>>>> --
>>>>>> Gary S. Terhune
>>>>>> MS-MVP Shell/User
>>>>>> www.grystmill.com
>>>>>>
>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>> news:O8EN3SXgIHA.1132@TK2MSFTNGP06.phx.gbl...
>>>>>>> OK, I got scanreg to work and it says that there is no extended
>>>>>>> memory
>>>>>>> driver. Something about himem.sys
>>>>>>> It says to add line to boot drive: device=C:\windows\himem.sys
>>>>>>> How do I do this? I have the 98cd, if that helps. Would this be
>>>>>>> covered on
>>>>>>> the MS website? I need this to be fixed by mon.am it is for
>>>>>>> business.
>>>>>>> Thanks,
>>>>>>> Jim
>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>> news:OqiXakWgIHA.1212@TK2MSFTNGP05.phx.gbl...
>>>>>>>> So, am I trying to make an extra step by trying to get "command
>>>>>>>> prompt
>>>>>>>> only" to work? I type scanreg from where it is right now?
>>>>>>>> I was thinking that I had to start it up first. I don't know what
>>>>>>>> you
>>>>>>>> mean by "chose backup"?
>>>>>>>> Thanks Gary,
>>>>>>>> Jim
>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>> news:eLKo1TWgIHA.3352@TK2MSFTNGP04.phx.gbl...
>>>>>>>>> Yes, the command is SCANREG (all by itself.) Choose backup based
>>>>>>>>> upon
>>>>>>>>> date, not filename. I'll let someone else explain the arcania of
>>>>>>>>> the
>>>>>>>>> Command Prompt.
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Gary S. Terhune
>>>>>>>>> MS-MVP Shell/User
>>>>>>>>> www.grystmill.com
>>>>>>>>>
>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>> news:uMd3irVgIHA.5036@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>> Greetings,
>>>>>>>>>> Today, my 98 pc crashed and when I restarted it, it came up in
>>>>>>>>>> the mode
>>>>>>>>>> where you get 5 or so choices, normal, safe mode,etc. The #5
>>>>>>>>>> "command
>>>>>>>>>> prompt only" was highlighted and I couldn't choose another, and
>>>>>>>>>> all I
>>>>>>>>>> see is the C:\> . What command do I put in to get it started
>>>>>>>>>> again. I
>>>>>>>>>> put in the # 5 and "command prompt only" and got "bad command" on
>>>>>>>>>> both.
>>>>>>>>>> It also said to run scanreg when it gets started. Is "scanreg"
>>>>>>>>>> the
>>>>>>>>>> command I use to start that? Do I need C: only? what are the
>>>>>>>>>> other two
>>>>>>>>>> symbols for? Any other suggestions are appreciated.
>>>>>>>>>> Jim
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>
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