Windows Vista Vista has corrupted 30% of all of my JPG files

  • Thread starter Thread starter tewkes
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Re: Vista has corrupted 30% of all of my JPG files

On 30 Jul, 03:22, tewkes <tew...@discussions.microsoft.com> wrote:
> The files were not backed up, rather they were copied from my old HD to the
> external drive. Also, I do not think it's the external HD because even new
> pics from two digital cameras (Sony and Canon) and two SD cards download
> direct from the camera to the new PC with this problem.
>

I just replied to another post of yours saying that I thought the
problem might be a difference in the way your new PC Bios addressed
the hard drive. Now I have seen that it affects two SD cards as well.

The one thing that all 3 drives have in common, I presume, is that
they are connected by a USB interface.

Is it possible that your new computer could have a fault in the USB
hardware?

I do think it is wrong to blame Vista for this, as millions of people
are using Vista with external hard disks and memory cards without
experiencing this problem. However, the OS disk accesses are mapped to
the drive or memory card by the PC Bios / other hardware. This seems
more likely to be where the problem is.
 
Re: Vista has corrupted 30% of all of my JPG files

> I do think it is wrong to blame Vista for this, as millions of people
> are using Vista with external hard disks and memory cards without
> experiencing this problem.

I won't say that unless I have anything solid to prove it.

Enough people are having problems so MS came up this KB article:

A Windows Vista-based computer may stop responding if a USB camera is
connected.

http://support.microsoft.com/kb/939331/en-us

I don't know if it has anything to do with OP's problem but don't assume
something is free of problems just because you didn't experience it.



"advisor" <spambucket@tech-pro.co.uk> wrote in message
news:1185799252.321474.122520@57g2000hsv.googlegroups.com...
> On 30 Jul, 03:22, tewkes <tew...@discussions.microsoft.com> wrote:
>> The files were not backed up, rather they were copied from my old HD to
>> the
>> external drive. Also, I do not think it's the external HD because even
>> new
>> pics from two digital cameras (Sony and Canon) and two SD cards download
>> direct from the camera to the new PC with this problem.
>>
>
> I just replied to another post of yours saying that I thought the
> problem might be a difference in the way your new PC Bios addressed
> the hard drive. Now I have seen that it affects two SD cards as well.
>
> The one thing that all 3 drives have in common, I presume, is that
> they are connected by a USB interface.
>
> Is it possible that your new computer could have a fault in the USB
> hardware?
>
> I do think it is wrong to blame Vista for this, as millions of people
> are using Vista with external hard disks and memory cards without
> experiencing this problem. However, the OS disk accesses are mapped to
> the drive or memory card by the PC Bios / other hardware. This seems
> more likely to be where the problem is.
>
 
Re: Vista has corrupted 30% of all of my JPG files

On Mon, 30 Jul 2007 21:21:59 -0700, "xfile"
<cou-cou@remove.nospam.com> wrote:

>> I do think it is wrong to blame Vista for this, as millions of people
>> are using Vista with external hard disks and memory cards without
>> experiencing this problem.
>
>I won't say that unless I have anything solid to prove it.
>
>Enough people are having problems so MS came up this KB article:
>
>A Windows Vista-based computer may stop responding if a USB camera is
>connected.
>
>http://support.microsoft.com/kb/939331/en-us
>
>I don't know if it has anything to do with OP's problem but don't assume
>something is free of problems just because you didn't experience it.

But that's the fanboy way, just ask newsgroup clown Frank or any of
any of the clueless knucklehead Microsoft apologists. Problem? What
problem, I don't have a problem, ergo, there is no problem. That's the
mind-set of idiots like them.
 
Re: Vista has corrupted 30% of all of my JPG files


Hello all,

I am having the same problem, its really strange.

I am quick to blame vista too, but its most likely a combination of the
chipset and vista.

Any USB connected storage device reads the data as corrupted without
giving any crc errors, it will corrupt movies, jpgs and datafiles while
reading them from the disc.

The worst part is that the first time we used the new pc for photos we
moved the images off the card onto the pc before testing it out. It
corrupted the images as they were transfered and deleted them from the
source.

I tried many different recovery tools. The images of my daughters 3rd
birthday are gone. :(...

I'm going to try the suggestion of bios settings now.

Heres my specs,

Vista home prem. 64bit
'Gigabyte GA-P35T-DQ6 w/ Intel P35 + ICH9R Chipset '
(http://www.gigabyte.com.tw/Products...iew.aspx?ProductID=2547&ModelName=GA-P35T-DQ6)
'Intel Q6600'
(http://www.intel.com/products/processor/core2quad/index.htm?iid=qc_tl+c2q_badge)
'4GB OCZ DDR2 PC2-5400 Gold GX XTC Dual Channel 4-4-4-12'
(http://www.ocztechnology.com/products/memory/ocz_ddr2_pc2_5400_gold_gx_xtc_dual_channel)
'Asus 8800GTS'
(http://www.asus.com.tw/products4.aspx?l1=2&l2=6&l3=442&model=1455&modelmenu=1)

Stephan Neofitou, MCSE
Systems Administrator


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Re: Vista has corrupted 30% of all of my JPG files


I tried every variation of the bios usb settings,
Updated the bios too, no change. :(

Next thing I will try is installing xp 64 and see if I get the same
problem.
I'm also going to contact gigabyte and see if they have any ideas.


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Re: Vista has corrupted 30% of all of my JPG files

It's not a 64bit problem as exactly the same thing happened to me (though
not 30% thankfully!) with my jpgs and I have a 32-bit version of Vista. And
others have posted similar experiences to these newsgroups.

I lost progress photos of an oil painting of my 100 year old Granma I am
doing! Like you I naively trusted WPG not to do something totally ourageous
and stupid the first time I used it!

I am totally dissatisfied with Vista's file handling capabilities over
networks and from and to USB devices - it is unreliable and dangerous! I
don't know whether it is just a Photo Gallery problem or a combination of
that program and the way Vista handles files and uses different
'permissions' from XP, but it is definitely a Vista problem. It seems to be
worst when moving high volumes of very large files from one USB device to
another.

How can MS get away with producing such consistently bad products with such
serious bugs? My stress levels have definitely risen since purchasing two
Vista equipped machines, both of which have had major problems with the new
OS.



"neofitou" <neofitou.2uz3fj@DoNotSpam.com> wrote in message
news:neofitou.2uz3fj@DoNotSpam.com...
>
> I tried every variation of the bios usb settings,
> Updated the bios too, no change. :(
>
> Next thing I will try is installing xp 64 and see if I get the same
> problem.
> I'm also going to contact gigabyte and see if they have any ideas.
>
>
> --
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>
> http://forums.techarena.in
>
 
Re: Vista has corrupted 30% of all of my JPG files


Im sure its already been elsewhere in the newsgroups but Greg,

MS have release two hotfixes that are going to be in next patch
tuesday,
'KB938194 '
(http://www.microsoft.com/downloads/...9d-c33d-48db-a7e3-62eef7c1f7c2&displaylang=en)
& 'KB938979'
(http://www.microsoft.com/downloads/...B9-D832-425B-B42C-D3EB2071BBEC&displaylang=en)

Performance and reliability patches for vista. the fix the network
problems and alot of peoples usb/camera and memory issues.

Unfortunalty not mine. Gigabyte is yet to open my issue I sent them 3
days ago. :(


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Re: Vista has corrupted 30% of all of my JPG files


I too am having similar problems. I have a newly purchased Acer Aspire
E380 with AMDAthlon 64 x 2 Dual Core Processor 4200+ 2.20 GHz with
Vista Home Premium.

It happens when I try to import pictures from my Sony DSC-V1 camera
(read from USB device action). My workaround is to import to an XP
machine and then transfer the files to my Vista machine over my home
network (wireless).

It also happens if I try to save a picture from Internet Explorer onto
a USB extermal drive (write to USB device action). The files
immediately corrupt when I try to save and the result shows as
corrupted on XP machines as well.

All file operations to/from the internal drive are fine.

An interesting observation is that 'sometimes' if I transfer a
corrupted file from my external drive onto my Vista machine via USB,
the corruption will correct itself on the transfer. I can then
transfer the file from my Vista back to my external drive repeatedly
until it transfers intact. This appears to work 50% of the time.

Another observation is that sometimes jpg files on my external drive
that were previously fine will corrupt when I attempt to write new
files. I can usually correct this with the procedure I described in my
preceding paragraph.

The common denominator does appear to be transferring to/from external
disks attached via USB. Not sure whether it's an Acer USB hardware
issue, a Vista USB driver issue or a combination of the 2.


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Re: Vista has corrupted 30% of all of my JPG files

On Fri, 17 Aug 2007 20:52:39 +0530, wbarbourca <wbarbourca.2vgx3e@DoNotSpam.com> wrote:

>
>I too am having similar problems. I have a newly purchased Acer Aspire
>E380 with AMDAthlon 64 x 2 Dual Core Processor 4200+ 2.20 GHz with
>Vista Home Premium.
>
>It happens when I try to import pictures from my Sony DSC-V1 camera
>(read from USB device action). My workaround is to import to an XP
>machine and then transfer the files to my Vista machine over my home
>network (wireless).
>
>It also happens if I try to save a picture from Internet Explorer onto
>a USB extermal drive (write to USB device action). The files
>immediately corrupt when I try to save and the result shows as
>corrupted on XP machines as well.
>
>All file operations to/from the internal drive are fine.
>
>An interesting observation is that 'sometimes' if I transfer a
>corrupted file from my external drive onto my Vista machine via USB,
>the corruption will correct itself on the transfer. I can then
>transfer the file from my Vista back to my external drive repeatedly
>until it transfers intact. This appears to work 50% of the time.
>
>Another observation is that sometimes jpg files on my external drive
>that were previously fine will corrupt when I attempt to write new
>files. I can usually correct this with the procedure I described in my
>preceding paragraph.
>
>The common denominator does appear to be transferring to/from external
>disks attached via USB. Not sure whether it's an Acer USB hardware
>issue, a Vista USB driver issue or a combination of the 2.

Are you using the camera software to do the import ?
Update all drivers, particularly the cameras. You say it's only 30%. Get ahold of www.irfanview.com and use that. Best FREE image tool out there.
I found out using IV that photoshop 3 images were subject to lots of problems. But you need some info not visible without a lot of digging thru IPTC, EXIF, etc.. plus some things you can only see in hex view. Your 30% is most likely a 100% if you do it one specific way. IOW: Fails every time using camera x on machine x mode x etc.. Then again it could be the software you're using to do the transfers.

But here's the 1st question. Corruption corrects itself ? Not gonna happen. What ever you're using to view the corrupt images is telling you wrong information. I've seen it myself. 1 program can't handle all the extras included in an image, so it guesses, and mostly wrong guesses resulting in a corrupt view. Use a different BETTER program to view the same image, and voila nothing wrong.

The common denominator from what you described is the external drive. Are you USB 2 ? or a mish mash of the 2, USB 1 & USB 2 ?
I also have a USB external drive. But I've never written directly to it. I've always gone with just plain copying to & from.
Not entirely right, I no longer use the drives software because it's out of date, was written for XP, and the company now belongs to Seagate = no support for old drives.

is the camera USB 1 or USB 2 ?
XP and Vista are USB 2 from the get go.
is the camera ALSO USB 2 ?
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Re: Vista has corrupted 30% of all of my JPG files


Hi,

Thanks for the reply.

No, I am not using any camera software. I am accessing it as a USB
storage device, similar to my USB drive. I don't use Photoshop.

Yes, it would appear that I am experiencing 2 problems. How the file
is being viewed (or read), and how it is written. I never have view
problems from my internal drive. For viewing, I typically just use the
Windows Photo Gallery application ('Preview').

I agree that it doesn't make sense that the corruption would correct
itself upon a transfer out and then a rewrite back in, however, it does
seem to be a workaround for the view problem. However, if the transfer
out is unsuccessful (a trial and error thing) and I rewrite it back in
with the bad copy from my Vista, it is permanent.

These devices date back to year 2003. Your question as to whether my
devices are USB 1 or 2 sounds interesting. That could be it. Is this
determination in the firmware of the device? As I say, I'm not using
any drivers or applications from the original installation disks, as
they would be for XP anyway. And I cannot locate any updated Vista
compatible drivers for either device as of yet.

Thanks again.


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Re: Vista has corrupted 30% of all of my JPG files

On Sat, 18 Aug 2007 00:07:18 +0530, wbarbourca <wbarbourca.2vh5fe@DoNotSpam.com> wrote:

>
>Hi,
>
>Thanks for the reply.
>
>No, I am not using any camera software. I am accessing it as a USB
>storage device, similar to my USB drive. I don't use Photoshop.
I only mentioned PS as there is a 100% problem with PS3 files.
I don't use PS 3 either, but the files are on the web.
You should have some software from the camera to actually do the downloads.
I'd try and find it.
>
>Yes, it would appear that I am experiencing 2 problems. How the file
>is being viewed (or read), and how it is written. I never have view
>problems from my internal drive. For viewing, I typically just use the
>Windows Photo Gallery application ('Preview').
Try irfanview. and see if there's actually a problem with the files BEFORE doing anything with them.

>I agree that it doesn't make sense that the corruption would correct
>itself upon a transfer out and then a rewrite back in, however, it does
>seem to be a workaround for the view problem. However, if the transfer
if it's corrupted that's it. no amount of copying is going to restore pixels that were never there.

>out is unsuccessful (a trial and error thing) and I rewrite it back in
>with the bad copy from my Vista, it is permanent.
IOW: You're writing a bad copy twice over what you think is a bad copy. There's something else going on. And I'd suspect the software making the transfers.
Use IV to import from the camera.

>These devices date back to year 2003. Your question as to whether my
>devices are USB 1 or 2 sounds interesting. That could be it. Is this
>determination in the firmware of the device? As I say, I'm not using
>any drivers or applications from the original installation disks, as
>they would be for XP anyway. And I cannot locate any updated Vista
>compatible drivers for either device as of yet.
What I know about USB 1 & USB 2 is below.
I think there is something like a USB 1 to USB 2 converter, but I wouldn't go that far yet.
They're 2 different things. One more way to make you replace ALL your old equipment. See stuff that's more than a year old = OLD equipment.

XP was upgraded to USB 2. Vista was ALWAYS USB 2.
If the external was 2003, then yes I'd think it was USB 1 compatible.

update drivers - Start - admin tools - computer management - device management -
under disk drives, find the external. right click update driver or properties - driver - update driver. This may just try to reload, or tell you that you already have the best driver. Machines lazy or not smart enough to find a good one on the web. I would definitely find the camera software, and usage manual. Some may be available on the web. I found a 20 year old manual for a radio shack scanner on the web.

Check the web site of the camera for drivers. or google for the camera.
But 1st use IV to confirm the images aren't already crapped on the camera, and if not, just let IV move them. I haven't found much that IV can't do with an image. Again it's fast & FREE. You don't need to subscribe to anything or promise your 1st born. It's been free for more than 9 years.

troubleshooting = DON'T RELY on just 1 piece of test equipment. This expands to don't rely on just 2 pieces or more of test equipment.
I spent 24 hours replacing 3 radios to fix the 1 bad radio on 1 airplane. We DETAILED that plane and finally came to the conclusion that we had 3 different radios that ALL had the EXACT same problem. 4th radio was the charm. We did have 3 bad radios all with the exact same problem.

Use several programs to view your images from the camera. They may already be corrupt on the camera. But that's where you need to start your troubleshooting, from the SOURCE of the images. If they're ok there, do a transfer. re-check them with same view software. This way you eliminate or create a constant. camera = constant, view software = constant, transfer software = constant. If after the transfer the image is bad, change one of the constants. view software, or transfer software. I'd go with transfer software 1st.

And actually this should be the 1st thing to check, how's the batteries in the camera ?
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Re: Vista has corrupted 30% of all of my JPG files

wbarbourca wrote:
> I too am having similar problems. I have a newly purchased Acer Aspire
> E380 with AMDAthlon 64 x 2 Dual Core Processor 4200+ 2.20 GHz with
> Vista Home Premium.
>
> It happens when I try to import pictures from my Sony DSC-V1 camera
> (read from USB device action). My workaround is to import to an XP
> machine and then transfer the files to my Vista machine over my home
> network (wireless).
>
> It also happens if I try to save a picture from Internet Explorer onto
> a USB extermal drive (write to USB device action). The files
> immediately corrupt when I try to save and the result shows as
> corrupted on XP machines as well.
>
> All file operations to/from the internal drive are fine.
>
> An interesting observation is that 'sometimes' if I transfer a
> corrupted file from my external drive onto my Vista machine via USB,
> the corruption will correct itself on the transfer. I can then
> transfer the file from my Vista back to my external drive repeatedly
> until it transfers intact. This appears to work 50% of the time.
>
> Another observation is that sometimes jpg files on my external drive
> that were previously fine will corrupt when I attempt to write new
> files. I can usually correct this with the procedure I described in my
> preceding paragraph.
>
> The common denominator does appear to be transferring to/from external
> disks attached via USB. Not sure whether it's an Acer USB hardware
> issue, a Vista USB driver issue or a combination of the 2.


May have been missed in the excellent advice you already got. Do you
mean you can import from the camera to XP perfectly every time? If so
then the import to Vista fails 30% of the time. Is that right?

Of the 30% are they always the same pictures that get messed up or if
you import (say) 10 random pictures several times in different order
does it work out as 30% but different pictures. I am thinking it IS a
USB problem and / or a combination of that and something in the files.
If it's always the same ones then I'd guess that the Sony driver is
sending some parameter that doesn't make sense to Vista's idea of JPC spec.

Can you get the camera to transfer in any other format such as .bmp?

Just a suggestion, you already have someone who probably knows a lot
more about image formats than I do :)
 
Re: Vista has corrupted 30% of all of my JPG files


Hi,

Thanks for the reply and your questions. In short:

Yes, I can import to XP perfectly every time. The problem only appears
on my Vista machine.

The problem occurs rqndomly, i.e., it is not with the same pictures
every time.

I can import to .tiff or.bmp but I have not tried that yet. Time
permitting, I agree, it is a worthwhile experiment!


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Re: Vista has corrupted 30% of all of my JPG files

On Sat, 18 Aug 2007 20:53:05 +0530, wbarbourca <wbarbourca.2virrb@DoNotSpam.com> wrote:

>
>Hi,
>
>Thanks for the reply and your questions. In short:
>
>Yes, I can import to XP perfectly every time. The problem only appears
>on my Vista machine.

Then it boils down to a software problem. Or very possibly all that security crap they hung on Vista. UAC specifically.
Try turning UAC off on some images that always fail. This troubleshooting is called elimination.
Eliminate the possible variables that could cause the failures.

UAC - Off - start - top USER picture - bottom of page - turn UAC on or Off

Now try your imports to Vista.

This is why I suggested IV. It becomes a constant, allowing you to eliminate the software glitch on both machines.
There's also the fact that Vista made thousands of computer programs and hardware obsolete.
XP had a compatibility thing. There's also something similar at M$ for Vista. you might check and see if any of the software is listed there.


>The problem occurs rqndomly, i.e., it is not with the same pictures
>every time.
same pictures or extensions ?

>I can import to .tiff or.bmp but I have not tried that yet. Time
>permitting, I agree, it is a worthwhile experiment!
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Re: Vista has corrupted 30% of all of my JPG files


A small update... I have determined that the pictures on the camera are
fine. My PC has a slot that will accept the camera's memory stick, so I
can do my transfers directly to my Vista machine that way. No
corruption whatsoever. Although the problem remains unsolved,
transferring in this manner is 100% acceptable for me. Now it's just
my Datastor external drive.

Turning UAC off had no effect.

Both my camera and my Pocketec Datastor are USB 2 so USB 1
incompatibility isn't the problem. Unfortunately, no Vista drivers
appear to exist for either device. Datastor claims that no drivers are
required for Windows 2000/Me/XP. The manual was written before Vista's
time.


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Re: Vista has corrupted 30% of all of my JPG files

On Mon, 20 Aug 2007 02:18:28 +0530, wbarbourca <wbarbourca.2vl0bf@DoNotSpam.com> wrote:

>
>A small update... I have determined that the pictures on the camera are
>fine. My PC has a slot that will accept the camera's memory stick, so I
>can do my transfers directly to my Vista machine that way. No
>corruption whatsoever. Although the problem remains unsolved,
>transferring in this manner is 100% acceptable for me. Now it's just
>my Datastor external drive.
>
>Turning UAC off had no effect.
>
>Both my camera and my Pocketec Datastor are USB 2 so USB 1
>incompatibility isn't the problem. Unfortunately, no Vista drivers
>appear to exist for either device. Datastor claims that no drivers are
>required for Windows 2000/Me/XP. The manual was written before Vista's
>time.

I've sort of lost track on this what the exact problem is. one way it works, one way it doesn't, one OS it works, one it doesn't..

I would say once again use IV to make all your transfers once you get them onto a machine intact out of the camera. Or directly from the external Pocketec Datastor or camera. Some cameras CAN be used as storage devices. ie: you can also save data to them.

IV shouldn't have any trouble actually picking the images off the camera and putting them anywhere on any drive without going thru any 3rd party OS or Drives.

Plug the camera in where you can, fire up IV and select the camera. then use IV's copy or move option [there's about 8 presets] to move to any drive path you want.
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Re: Vista has corrupted 30% of all of my JPG files


Hi,

I'm almost too embarassed to ask, but my Google search for IV produced
confusing results at best. What eactly is 'IV' and where can I get
it??

I'm certainly willing to give it a try.

BTW. This thread has now expanded to the point of several people
expressing the same or similar problems. As such, I believe it may be
getting confusing to track unless you look at the sender's id closely.
My post was NOT the original.

Thanks.


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Re: Vista has corrupted 30% of all of my JPG files

On Aug 17, 11:37 am, wbarbourca <wbarbourca.2vh...@DoNotSpam.com>
wrote:
> Hi,
>
> Thanks for the reply.
>
> No, I am not using any camera software. I am accessing it as a USB
> storage device, similar to my USB drive. I don't use Photoshop.
>
> Yes, it would appear that I am experiencing 2 problems. How the file
> is being viewed (or read), and how it is written. I never have view
> problems from my internal drive. For viewing, I typically just use the
> Windows Photo Gallery application ('Preview').
>
> I agree that it doesn't make sense that the corruption would correct
> itself upon a transfer out and then a rewrite back in, however, it does
> seem to be a workaround for the view problem. However, if the transfer
> out is unsuccessful (a trial and error thing) and I rewrite it back in
> with the bad copy from my Vista, it is permanent.
>
> These devices date back to year 2003. Your question as to whether my
> devices are USB 1 or 2 sounds interesting. That could be it. Is this
> determination in the firmware of the device? As I say, I'm not using
> any drivers or applications from the original installation disks, as
> they would be for XP anyway. And I cannot locate any updated Vista
> compatible drivers for either device as of yet.
>
> Thanks again.
>
> --
> wbarbourca
> ------------------------------------------------------------------------
> wbarbourca's Profile:http://forums.techarena.in/member.php?userid=29532
> View this thread:http://forums.techarena.in/showthread.php?t=792073
>
> http://forums.techarena.in

I had the same problem in Vista when I tried importing my photos from
my external USB drive (all NTFS formated).
Ruined hundreds of photos - now showing only partial images. Expensive
repair software (can't recall the name) can probably fix some of them.
Trial copy seemed to indicate so.
kbsolutions
 
Re: Vista has corrupted 30% of all of my JPG files

IrfanView

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"wbarbourca" <wbarbourca.2vopne@DoNotSpam.com> wrote in message
news:wbarbourca.2vopne@DoNotSpam.com...
>
> Hi,
>
> I'm almost too embarassed to ask, but my Google search for IV produced
> confusing results at best. What eactly is 'IV' and where can I get
> it??
>
> I'm certainly willing to give it a try.
>
> BTW. This thread has now expanded to the point of several people
> expressing the same or similar problems. As such, I believe it may be
> getting confusing to track unless you look at the sender's id closely.
> My post was NOT the original.
>
> Thanks.
>
>
> --
> wbarbourca
> ------------------------------------------------------------------------
> wbarbourca's Profile: http://forums.techarena.in/member.php?userid=29532
> View this thread: http://forums.techarena.in/showthread.php?t=792073
>
> http://forums.techarena.in
>
 
Re: Vista has corrupted 30% of all of my JPG files

On Wed, 22 Aug 2007 02:37:51 +0530, wbarbourca
<wbarbourca.2vopne@DoNotSpam.com> wrote:

>
>Hi,
>
>I'm almost too embarassed to ask, but my Google search for IV produced
>confusing results at best. What eactly is 'IV' and where can I get
>it??
>
>I'm certainly willing to give it a try.
www.irfanview.com = irfanview just smack the link.
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